07-04-2013 6:41 PM
Can anyone here give me some advice on how to get my telephone service set up? I can't imagine I can do it without going through AT&T technical support, but I've tried and tried with them and remain without full service for ten days now. I can now place and receive calls, but call forwarding does not work and any calls I don’t pick never go to voicemail. Instead, the caller is offered the opportunity to enter a code to get into my voicemail system. I have tried setting up things both on the phone and through the website. Neither work.
If you have any suggestions, thank you in advance.
07-05-2013 3:47 AM
07-12-2013 9:58 AM
I don't have the answer but will be interested to hear it. Can you answer a question for me? Did AT&T provide a phone for you or did you have to purchase your own? I ask because they connected my service to my existing phone which I have to return to Comcast.
07-12-2013 11:39 AM
09-22-2013 9:38 PM
I agree with aviewer. You should try setting up voicemail again and if that does not work, I would recommend calling AT&T to have them reset your voicemail system for you.
If you mean by call fowarding that you want your calls to be fowarded to voicemail, I will give you a link that tells you what you can try to fix this issue. The link is http://www.att.com/esupport/article.jsp?sid=KB4012
If you also want to be able forward your calls to another phone number, I will also attach that link. http://www.att.com/esupport/article.jsp?sid=KB4010
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