New Customer as of Wed Aug 21.....Was told I could get Hallmark channel....

Contributor

New Customer as of Wed Aug 21.....Was told I could get Hallmark channel....

I Expected Hallmark channel because I was told that it did not say Hallmark but it was on U Verse....but I can't find it....

Message 1 of 5 (1,049 Views)
ACE - Master

Re: New Customer as of Wed Aug 21.....Was told I could get Hallmark channel....

Who told you that?  If it was a door to door sales person they are not AT&T employees but contractors and they grossly misinformed you.  AT&T hasn't had the Hallmark Channel since September 1, 2010.

Hallmark Channel and Hallmark Movie Channel agreement expired - AT&T U-verse TV Support

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Message 2 of 5 (1,046 Views)
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Contributor

Re: New Customer as of Wed Aug 21.....Was told I could get Hallmark channel....

No ......was a person on the Telephone...

My neighbor was told the same thing in Oct...

When I called TODAY....sales person looked for 30 min for Hallmark....I told him it was under another name but I could not find it...what Channel is it on...

He was going to get it turned on for me and call me back....he has my tel #.....

So your sales people are misrepresenting the Hallmark channel...

each Sat and Sun night they show a new movie...We like that....they are made for TV...but good...

Sent from my iPad

Message 3 of 5 (1,045 Views)
Tutor

Re: New Customer as of Wed Aug 21.....Was told I could get Hallmark channel....

Oh, now not only are people being ignored, they are being lied to. One more reason to get rid of U-verse.
Message 4 of 5 (545 Views)
Employee

Re: New Customer as of Wed Aug 21.....Was told I could get Hallmark channel....


hilly_2 wrote:

No ......was a person on the Telephone...

 

My neighbor was told the same thing in Oct...

 

When I called TODAY....sales person looked for 30 min for Hallmark....I told him it was under another name but I could not find it...what Channel is it on...

He was going to get it turned on for me and call me back....he has my tel #.....

So your sales people are misrepresenting the Hallmark channel...

each Sat and Sun night they show a new movie...We like that....they are made for TV...but good...

 

 

 

Sent from my iPad


That is not true. I've personally debunked all these stories that people are being told Halmark is on or is coming back. NEVER have I been able to get anyone close to saying that, ever. Nice story.

 

 

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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