07-14-2013 7:34 PM
Hi, my very old modem broke and a guy at a local AT&T store convinced me to switch from my AT&T DSL to U-Verse Internet since the promotion price will be lower at an also increased speed tier.
So I bought a Netgear 7550 to replace my broken one and plan to return that once the U-Verse equipment arrives and the service starts.
But now I am having second thoughts about doing this switch, since I quite like the look and feel and performance and stability of my new Netgear 7550, and I have read horrible experiences with all of the U-Verse gateways/modems. I have looked at all of the U-Verse modems and they all have just 2-2.5 star reviews on Amazon, and now I am very scared that I will have problems with whatever U-Verse modem they give me..
So do you recommend me to go through with this switch to U-Verse or cancel the switch and keep my current DSL? My DSL connection is usually stable, and I have not had any problems with the Netgear 7550 so far...
And please give reasons on why to switch or not.
07-14-2013 8:57 PM
07-15-2013 2:42 PM - edited 07-15-2013 2:43 PM
Oh no!!! My worst nightmare came true and I found out today that I am being shipped the Motorola NVG510!
I am extremely scared now, because now I am convinced I will also have these DNS problems everyone else has with this modem.
Could someone explain how it is possible to not have problems with the NVG510?
Also, since I am being shipped this modem, does that mean my U-Verse service only supports the ADSL2+ side?
I really want that VDSL2 modem, is it possible to request this from AT&T?
Oh, and for the U-Verse switch, I will indeed be getting a 6mbps connection at a reduced price.. is it still worth switching?
07-15-2013 6:31 PM
© 2016 AT&T Intellectual Property.This link will open a new window All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Congratulations! You earned the Liz badge!