12-05-2013 5:12 AM
Just changed from DSL to U-Verse and I need to know what settings to change in my NVG589 (U-Verse) to allow my LG 42LN5700 (Directv) to connect automatically when I turn it on. I can manually do it with no problem. It worked perfectly when using DSL even when I had to change out the router.
12-05-2013 8:17 AM
What is it you're doing manually to make it "connect?" What does it do when it's not "connected?"
I don't understand the issue you're having.
12-05-2013 8:50 AM
I can manually turn on tv, go to Network Connections, find my SSID, key in password and then, for example, watch Netflix. With DSL, I could do this one time and from then on, each time I turned on the tv, it accomplished this all by itself.
12-05-2013 8:52 AM
The first time he connected to his TV, he some how on the TV checked a "Remember Network" or "Connect Automatically" etc. So buddy, you're going to have to find that again.
There also may be a perferred network setting on the TV. I really wish I could call you to walk you through this, lol.
I would highly recommend you connect the TV via CAT5 (ethernet), but if that's not an option, I will look up some answers about the TV itself...
Well, I really couldn't find any information, but this isn't an AT&T issue, it is a customer-owned-equipment issue, so what I'm going to do is give you the number to call that will help you get this straightened out.
LG: 800-243-0000 (Customer Interactive Center)
This number will be able to specifically help you with the issue of your TV. If you have any other questions, please feel free to post below.
Thank you, and have a wonderful day!
12-05-2013 9:50 AM
12-05-2013 9:59 AM
Well, if it's an IP issue, a power-cycle the rg and that will fix it, but I don't see how when the TV is turned off, that would be an ip issue. The TV is forgetting the network info, therefore you have to reenter the information.
The guy not reading a script is thinking "I know what I'm doing" but on the other hand, the guy reading the script is reading the system and tell you exactly what is going on. The system knows! Know-it-all's don't!
Welcome to the AT&T TV Hub!We have some helpful articles located under TV Hot Topics.On the left you will see DIRECTV and U-verse TV links. Click on those links for more information regarding Apps, Billing, and TV troubleshooting tips.