01-10-2012 5:31 PM
@AmishGuy91 wrote:If I am subscribed and you are not, we will see different messages.I did reboot my DVR and it now says I am not subscribed on all League Pass channels so I went into chat support. He confirmed that I am subscribed to League Pass, but told me this:I have checked my system and see that there are some temporary issues with the NBA League Pass. The programming should be available shortly. However, I would request you to contact our customer service team if this is not available.
Sounds like more lip service.
So you actually did see something different after you followed the suggestion to reboot?
Yes, before reboot all the channels said "No programming is available at this time." After the reboot, all channels now say I am not subscribed.
01-10-2012 6:17 PM
Ugh - isn't working for me as well. Haven't tried to reset or anything yet though. For some reason LP Broadband is - and I hadn't even gone through that process yet. Figure that one out!
01-10-2012 6:50 PM
I wish I had come here first. My League Pass isn't working either. Was told to reboot my boxes, then was told to re-order league pass using channel 9910. That didn't work either.
Now I come here and find out that there are problems with LP tonight. This board is usually better than customer service.
01-11-2012 7:45 AM
I am subscibed to LP & experienced an outage last night like everyone else. I spoke with 2nd tier Tech Support and she told me there's a nationwide League Pass outage. They were currently working on the issue and there was no ETA on the problem being fixed.
01-11-2012 7:49 AM
01-11-2012 8:57 AM
Signed up for mine the "My account" channel with no problems.
Was not watching last nite so can't comment on outage.
Very happy with service. All games I have seen are in HD!
Time Warner last season was only 2 league pass games per nite. Maybe they have expanded this season.
I follow a team out of town so it was a crap shoot if it go the HD goodness.
I have yet to look at a nite where all channels are being used at once so I don't know the HD limits.
So far very happy with the service. I was expecting far less.
01-12-2012 1:31 PM
01-12-2012 1:48 PM
No luck with the broadband yet for me. Still have not received a bill with LP showing anywhere. Our TV version does work at least. I heard if you fax that info over with it on your bill they will activate it within a few days (going through nba.com).
- edited 01-12-2012 4:16 PM
I would try to fax in a print out of what you have. Ideally the information should flow to the nba from ATT, then it will work as advertised. But obviously that isn't working at the moment so the fax option is our only bet at the moment. I agree with ATT cust service with no clue about broadband NBA access. They thought I meant Uverse internet service.
01-12-2012 4:20 PM
Has anyone gotten the Broadband activation to work? When I called to subscribe to LP (3 times before it working) I didn't want to press my luck since they had no idea what I was talking about with the Broadband. My online account just shows LP with an asteric next to it but doesn't show a charge. Will they accept that to activate since the normal activation doesn't work?
Yes. I opened a ticket on NBA.com and included a screenshot of the Uverse website where it shows League Pass with the asterik. I aslo gave them my Uverse account number. Three days later they activated my broadband.
01-12-2012 4:21 PM
Went Googling (specifically for Comcast problems, as they're the biggest provider and would naturally have some sort of problems from their customers) and didn't find any.
DirecTV's site tells customers with broadband access problems to contact NBA directly. (Link has e-mail address on the page.) Sounds like problems should be laid at the feet of the NBA.
01-12-2012 11:41 PM