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Posted Oct 21, 2011
2:42:04 PM
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NBA League Pass

Time to start a rumor!

 

On the TitanTV website, the U-verse program Guide shows channels 2105 - 2114 for NBA League Pass.  Take this for whatever it is worth.

Time to start a rumor!

 

On the TitanTV website, the U-verse program Guide shows channels 2105 - 2114 for NBA League Pass.  Take this for whatever it is worth.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

NBA League Pass

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Jan 8, 2012 3:05:45 PM
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aviewer wrote:
no1cub17 - Just looking at your first sentence - I believe if you sign up for 300 & cancel before one month the cost is prorated for the time you have it plus a five dollar fee. I guess if you said the reason you cancel is you were not satisfied they may waive both charges.

 

You're right. Partial months are pro-rated. If you cancel 10 days in to the month, they won't charge you the full month. However, if it's just one or two months you want the U-300 package, it may be worth your time to call and ask for a special rate.


aviewer wrote:
no1cub17 - Just looking at your first sentence - I believe if you sign up for 300 & cancel before one month the cost is prorated for the time you have it plus a five dollar fee. I guess if you said the reason you cancel is you were not satisfied they may waive both charges.

 

You're right. Partial months are pro-rated. If you cancel 10 days in to the month, they won't charge you the full month. However, if it's just one or two months you want the U-300 package, it may be worth your time to call and ask for a special rate.

Re: NBA League Pass

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Jan 9, 2012 1:15:22 PM
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Edited by Phil-101 on Feb 1, 2012 at 4:10:55 PM

I'm loving NBA League Pass so far, especially since all games have been in HD. Just hoping this mean Extra Innings will come in the Spring.

 

 

[Edited to comply with Guidelines]

I'm loving NBA League Pass so far, especially since all games have been in HD. Just hoping this mean Extra Innings will come in the Spring.

 

 

[Edited to comply with Guidelines]

Re: NBA League Pass

[ Edited ]
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Jan 10, 2012 4:41:25 PM
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There's a handful of games going on right now (and show up in the guide correctly) but all the League Pass channels say "No programming scheduled at this time". 

 

AT&T is really dropping the ball here.  They don't advertise they have League Pass at all.  You can't even order it online.  You can apparently order it on your TV but it's $199 when it should be $169.  You can call to order but it's a tossup if you'll get someone who actually knows what you're talking about. and if you do they'll tell you it's $199 as well.  And now I can't even watch the games.

There's a handful of games going on right now (and show up in the guide correctly) but all the League Pass channels say "No programming scheduled at this time". 

 

AT&T is really dropping the ball here.  They don't advertise they have League Pass at all.  You can't even order it online.  You can apparently order it on your TV but it's $199 when it should be $169.  You can call to order but it's a tossup if you'll get someone who actually knows what you're talking about. and if you do they'll tell you it's $199 as well.  And now I can't even watch the games.

Re: NBA League Pass

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Jan 10, 2012 4:44:50 PM
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AmishGuy91 wrote:

 

There's a handful of games going on right now (and show up in the guide correctly) but all the League Pass channels say "No programming scheduled at this time". 

 

AT&T is really dropping the ball here.  They don't advertise they have League Pass at all.  You can't even order it online.  You can apparently order it on your TV but it's $199 when it should be $169.  You can call to order but it's a tossup if you'll get someone who actually knows what you're talking about. and if you do they'll tell you it's $199 as well.  And now I can't even watch the games.


The free preview ended January 8th.  Do you subscribe to the NBA League Pass package?


AmishGuy91 wrote:

 

There's a handful of games going on right now (and show up in the guide correctly) but all the League Pass channels say "No programming scheduled at this time". 

 

AT&T is really dropping the ball here.  They don't advertise they have League Pass at all.  You can't even order it online.  You can apparently order it on your TV but it's $199 when it should be $169.  You can call to order but it's a tossup if you'll get someone who actually knows what you're talking about. and if you do they'll tell you it's $199 as well.  And now I can't even watch the games.


The free preview ended January 8th.  Do you subscribe to the NBA League Pass package?

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: NBA League Pass

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Jan 10, 2012 4:46:44 PM
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texasguy37 wrote:

AmishGuy91 wrote:

 

There's a handful of games going on right now (and show up in the guide correctly) but all the League Pass channels say "No programming scheduled at this time". 

 

AT&T is really dropping the ball here.  They don't advertise they have League Pass at all.  You can't even order it online.  You can apparently order it on your TV but it's $199 when it should be $169.  You can call to order but it's a tossup if you'll get someone who actually knows what you're talking about. and if you do they'll tell you it's $199 as well.  And now I can't even watch the games.


The free preview ended January 8th.  Do you subscribe to the NBA League Pass package?


Yes and it shows up in my account summary online.  If I wasn't subscribe I assume i would get a message saying I'm not subscribed to the channel, which is what the channel showed before the season/free preview started. 


texasguy37 wrote:

AmishGuy91 wrote:

 

There's a handful of games going on right now (and show up in the guide correctly) but all the League Pass channels say "No programming scheduled at this time". 

 

AT&T is really dropping the ball here.  They don't advertise they have League Pass at all.  You can't even order it online.  You can apparently order it on your TV but it's $199 when it should be $169.  You can call to order but it's a tossup if you'll get someone who actually knows what you're talking about. and if you do they'll tell you it's $199 as well.  And now I can't even watch the games.


The free preview ended January 8th.  Do you subscribe to the NBA League Pass package?


Yes and it shows up in my account summary online.  If I wasn't subscribe I assume i would get a message saying I'm not subscribed to the channel, which is what the channel showed before the season/free preview started. 

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Jan 10, 2012 4:49:42 PM
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I'm in the same position and am also waiting for the broadband activation to come through. Very disappointing.
I'm in the same position and am also waiting for the broadband activation to come through. Very disappointing.

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Jan 10, 2012 4:52:53 PM
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AmishGuy91 wrote:

Yes and it shows up in my account summary online.  If I wasn't subscribe I assume i would get a message saying I'm not subscribed to the channel, which is what the channel showed before the season/free preview started. 


I'm confused.  I do not subscribe to NBA League Pass.  When I tune to channels 2105 - 2114, I see the message "You are not subscribed to this channel.  To subscribe go to Account Manager on channel 9910".  

 

If you are not subscribed to NBA Leage Pass and you do not see that message OR if you are subscribed to NBA League Pass and you cannot watch the games on those channels, reboot your U-verse DVR or STB.


AmishGuy91 wrote:

Yes and it shows up in my account summary online.  If I wasn't subscribe I assume i would get a message saying I'm not subscribed to the channel, which is what the channel showed before the season/free preview started. 


I'm confused.  I do not subscribe to NBA League Pass.  When I tune to channels 2105 - 2114, I see the message "You are not subscribed to this channel.  To subscribe go to Account Manager on channel 9910".  

 

If you are not subscribed to NBA Leage Pass and you do not see that message OR if you are subscribed to NBA League Pass and you cannot watch the games on those channels, reboot your U-verse DVR or STB.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: NBA League Pass

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Jan 10, 2012 4:58:18 PM
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texasguy37 wrote:

AmishGuy91 wrote:

Yes and it shows up in my account summary online.  If I wasn't subscribe I assume i would get a message saying I'm not subscribed to the channel, which is what the channel showed before the season/free preview started. 


I'm confused.  I do not subscribe to NBA League Pass.  When I tune to channels 2105 - 2114, I see the message "You are not subscribed to this channel.  To subscribe go to Account Manager on channel 9910".  

 

If you are not subscribed to NBA Leage Pass and you do not see that message OR if you are subscribed to NBA League Pass and you cannot watch the games on those channels, reboot your U-verse DVR or STB.



What are you confused about?  I am subscribed to NBA League Pass.   There are NBA games currently on.   When I go to channels 2105-2114 they all say "No programming at this time".   They are not transmitting the games like they should.


texasguy37 wrote:

AmishGuy91 wrote:

Yes and it shows up in my account summary online.  If I wasn't subscribe I assume i would get a message saying I'm not subscribed to the channel, which is what the channel showed before the season/free preview started. 


I'm confused.  I do not subscribe to NBA League Pass.  When I tune to channels 2105 - 2114, I see the message "You are not subscribed to this channel.  To subscribe go to Account Manager on channel 9910".  

 

If you are not subscribed to NBA Leage Pass and you do not see that message OR if you are subscribed to NBA League Pass and you cannot watch the games on those channels, reboot your U-verse DVR or STB.



What are you confused about?  I am subscribed to NBA League Pass.   There are NBA games currently on.   When I go to channels 2105-2114 they all say "No programming at this time".   They are not transmitting the games like they should.

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Jan 10, 2012 4:59:13 PM
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Edited by texasguy37 on Jan 10, 2012 at 4:59:27 PM

As I said, reboot your U-verse DVR or STB.  What you see is not what I see.

As I said, reboot your U-verse DVR or STB.  What you see is not what I see.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: NBA League Pass

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Jan 10, 2012 5:01:18 PM
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I've rebooted and now I'm getting a message saying that I'm not subscribed! Before the reboot I had the message about no games being scheduled. To be clear, I am a subscriber.
I've rebooted and now I'm getting a message saying that I'm not subscribed! Before the reboot I had the message about no games being scheduled. To be clear, I am a subscriber.

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Jan 10, 2012 5:05:35 PM
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jamllew wrote:
I've rebooted and now I'm getting a message saying that I'm not subscribed! Before the reboot I had the message about no games being scheduled. To be clear, I am a subscriber.

If you are subscribed but it shows that you are not subscribed, call Technical Support.


jamllew wrote:
I've rebooted and now I'm getting a message saying that I'm not subscribed! Before the reboot I had the message about no games being scheduled. To be clear, I am a subscriber.

If you are subscribed but it shows that you are not subscribed, call Technical Support.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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Jan 10, 2012 5:06:53 PM
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Been on hold for 20 minutes! Thanks though
Been on hold for 20 minutes! Thanks though

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Jan 10, 2012 5:25:20 PM
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texasguy37 wrote:

As I said, reboot your U-verse DVR or STB.  What you see is not what I see.


If I am subscribed and you are not, we will see different messages.
I did reboot my DVR and it now says I am not subscribed on all League Pass channels so I went into chat support.  He confirmed that I am subscribed to League Pass, but told me this:

I have checked my system and see that there are some temporary issues with the NBA League Pass. The programming should be available shortly. However, I would request you to contact our customer service team if this is not available.


Sounds like more lip service.


texasguy37 wrote:

As I said, reboot your U-verse DVR or STB.  What you see is not what I see.


If I am subscribed and you are not, we will see different messages.
I did reboot my DVR and it now says I am not subscribed on all League Pass channels so I went into chat support.  He confirmed that I am subscribed to League Pass, but told me this:

I have checked my system and see that there are some temporary issues with the NBA League Pass. The programming should be available shortly. However, I would request you to contact our customer service team if this is not available.


Sounds like more lip service.

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Jan 10, 2012 5:26:32 PM
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Was anyone that is subscribed to League Pass able to watch the games last night?   I was traveling so I couldn't check the channels.

Was anyone that is subscribed to League Pass able to watch the games last night?   I was traveling so I couldn't check the channels.

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Jan 10, 2012 5:29:08 PM
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AmishGuy91 wrote:
If I am subscribed and you are not, we will see different messages.
I did reboot my DVR and it now says I am not subscribed on all League Pass channels so I went into chat support.  He confirmed that I am subscribed to League Pass, but told me this:

I have checked my system and see that there are some temporary issues with the NBA League Pass. The programming should be available shortly. However, I would request you to contact our customer service team if this is not available.


Sounds like more lip service.


So you actually did see something different after you followed the suggestion to reboot?


AmishGuy91 wrote:
If I am subscribed and you are not, we will see different messages.
I did reboot my DVR and it now says I am not subscribed on all League Pass channels so I went into chat support.  He confirmed that I am subscribed to League Pass, but told me this:

I have checked my system and see that there are some temporary issues with the NBA League Pass. The programming should be available shortly. However, I would request you to contact our customer service team if this is not available.


Sounds like more lip service.


So you actually did see something different after you followed the suggestion to reboot?

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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Jan 10, 2012 5:29:13 PM
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Last night there were no problems - at least with the early games.

Last night there were no problems - at least with the early games.

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Jan 10, 2012 5:31:28 PM
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texasguy37 wrote:

AmishGuy91 wrote:
If I am subscribed and you are not, we will see different messages.
I did reboot my DVR and it now says I am not subscribed on all League Pass channels so I went into chat support.  He confirmed that I am subscribed to League Pass, but told me this:

I have checked my system and see that there are some temporary issues with the NBA League Pass. The programming should be available shortly. However, I would request you to contact our customer service team if this is not available.


Sounds like more lip service.


So you actually did see something different after you followed the suggestion to reboot?


Yes, before reboot all the channels said "No programming is available at this time."  After the reboot, all channels now say I am not subscribed.


texasguy37 wrote:

AmishGuy91 wrote:
If I am subscribed and you are not, we will see different messages.
I did reboot my DVR and it now says I am not subscribed on all League Pass channels so I went into chat support.  He confirmed that I am subscribed to League Pass, but told me this:

I have checked my system and see that there are some temporary issues with the NBA League Pass. The programming should be available shortly. However, I would request you to contact our customer service team if this is not available.


Sounds like more lip service.


So you actually did see something different after you followed the suggestion to reboot?


Yes, before reboot all the channels said "No programming is available at this time."  After the reboot, all channels now say I am not subscribed.

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Jan 10, 2012 6:17:15 PM
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Ugh - isn't working for me as well. Haven't tried to reset or anything yet though. For some reason LP Broadband is - and I hadn't even gone through that process yet. Figure that one out!

Ugh - isn't working for me as well. Haven't tried to reset or anything yet though. For some reason LP Broadband is - and I hadn't even gone through that process yet. Figure that one out!

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Jan 10, 2012 6:50:44 PM
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I wish I had come here first.  My League Pass isn't working either.  Was told to reboot my boxes, then was told to re-order league pass using channel 9910.  That didn't work either.  

 

Now I come here and find out that there are problems with LP tonight.  This board is usually better than customer service.

I wish I had come here first.  My League Pass isn't working either.  Was told to reboot my boxes, then was told to re-order league pass using channel 9910.  That didn't work either.  

 

Now I come here and find out that there are problems with LP tonight.  This board is usually better than customer service.

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Jan 10, 2012 7:25:26 PM
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Rebooted my DVR again and now I get all the games.

Rebooted my DVR again and now I get all the games.

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Jan 11, 2012 7:45:06 AM
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Everyone,

I am subscibed to LP & experienced an outage last night like everyone else.  I spoke with 2nd tier Tech Support and she told me there's a nationwide League Pass outage.  They were currently working on the issue and there was no ETA on the problem being fixed.

Everyone,

I am subscibed to LP & experienced an outage last night like everyone else.  I spoke with 2nd tier Tech Support and she told me there's a nationwide League Pass outage.  They were currently working on the issue and there was no ETA on the problem being fixed.

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Jan 11, 2012 7:46:35 AM
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I also rebooted & it didn't address the issue.

I also rebooted & it didn't address the issue.

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Jan 11, 2012 7:49:17 AM
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I was on the phone on hold for 1 hr. Then someone finally got on the line to tell me that LP was out. Horrible service! Try rebooting - by also taking power cord out for at least 15 seconds. Mine works now.
I was on the phone on hold for 1 hr. Then someone finally got on the line to tell me that LP was out. Horrible service! Try rebooting - by also taking power cord out for at least 15 seconds. Mine works now.

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Jan 11, 2012 8:57:36 AM
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Signed up for mine the "My account" channel with no problems.

 

Was not watching last nite so can't comment on outage.

 

Very happy with service.  All games I have seen are in HD!

 

Time Warner last season was only 2 league pass games per nite.  Maybe they have expanded this season.

 

I follow a team out of town so it was a crap shoot if it go the HD goodness.

 

I have yet to look at a nite where all channels are being used at once so I don't know the HD limits.

 

So far very happy with the service.  I was expecting far less.

Signed up for mine the "My account" channel with no problems.

 

Was not watching last nite so can't comment on outage.

 

Very happy with service.  All games I have seen are in HD!

 

Time Warner last season was only 2 league pass games per nite.  Maybe they have expanded this season.

 

I follow a team out of town so it was a crap shoot if it go the HD goodness.

 

I have yet to look at a nite where all channels are being used at once so I don't know the HD limits.

 

So far very happy with the service.  I was expecting far less.

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Jan 12, 2012 1:31:57 PM
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Has anyone gotten the Broadband activation to work? When I called to subscribe to LP (3 times before it working) I didn't want to press my luck since they had no idea what I was talking about with the Broadband. My online account just shows LP with an asteric next to it but doesn't show a charge. Will they accept that to activate since the normal activation doesn't work?
Has anyone gotten the Broadband activation to work? When I called to subscribe to LP (3 times before it working) I didn't want to press my luck since they had no idea what I was talking about with the Broadband. My online account just shows LP with an asteric next to it but doesn't show a charge. Will they accept that to activate since the normal activation doesn't work?

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Jan 12, 2012 1:48:45 PM
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No luck with the broadband yet for me.  Still have not received a bill with LP showing anywhere.  Our TV version does work at least.  I heard if you fax that info over with it on your bill they will activate it within a few days (going through nba.com).

No luck with the broadband yet for me.  Still have not received a bill with LP showing anywhere.  Our TV version does work at least.  I heard if you fax that info over with it on your bill they will activate it within a few days (going through nba.com).

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Jan 12, 2012 4:15:00 PM
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Edited by dskillzhtown on Jan 12, 2012 at 4:16:12 PM

I would try to fax in a print out of what you have.  Ideally the information should flow to the nba from ATT, then it will work as advertised.  But obviously that isn't working at the moment so the fax option is our only bet at the moment.  I agree with ATT cust service with no clue about broadband NBA access.  They thought I meant Uverse internet service.  

I would try to fax in a print out of what you have.  Ideally the information should flow to the nba from ATT, then it will work as advertised.  But obviously that isn't working at the moment so the fax option is our only bet at the moment.  I agree with ATT cust service with no clue about broadband NBA access.  They thought I meant Uverse internet service.  

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Jan 12, 2012 4:20:02 PM
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DJDJJ wrote:
Has anyone gotten the Broadband activation to work? When I called to subscribe to LP (3 times before it working) I didn't want to press my luck since they had no idea what I was talking about with the Broadband. My online account just shows LP with an asteric next to it but doesn't show a charge. Will they accept that to activate since the normal activation doesn't work?

 

Yes. I opened a ticket on NBA.com and included a screenshot of the Uverse website where it shows League Pass with the asterik. I aslo gave them my Uverse account number. Three days later they activated my broadband.

DJDJJ wrote:
Has anyone gotten the Broadband activation to work? When I called to subscribe to LP (3 times before it working) I didn't want to press my luck since they had no idea what I was talking about with the Broadband. My online account just shows LP with an asteric next to it but doesn't show a charge. Will they accept that to activate since the normal activation doesn't work?

 

Yes. I opened a ticket on NBA.com and included a screenshot of the Uverse website where it shows League Pass with the asterik. I aslo gave them my Uverse account number. Three days later they activated my broadband.

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Jan 12, 2012 4:21:33 PM
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Went Googling (specifically for Comcast problems, as they're the biggest provider and would naturally have some sort of problems from their customers) and didn't find any. Smiley Surprised

 

DirecTV's site tells customers with broadband access problems to contact NBA directly. (Link has e-mail address on the page.) Sounds like problems should be laid at the feet of the NBA.

Went Googling (specifically for Comcast problems, as they're the biggest provider and would naturally have some sort of problems from their customers) and didn't find any. Smiley Surprised

 

DirecTV's site tells customers with broadband access problems to contact NBA directly. (Link has e-mail address on the page.) Sounds like problems should be laid at the feet of the NBA.

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Jan 12, 2012 11:41:59 PM
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Pissssssed beyond words!!!!! I recorded a Bulls, Miami & another game from LP on my DVR. DVR stopped recording the last 2-5mins of the games - message said DVR didn't have space & I had plenty of space!!!!! Crap of a service!!!!! I have had Uverse for less than 2 wks & I have been on the phone w/ tech & customer service nearly everyday!!
Pissssssed beyond words!!!!! I recorded a Bulls, Miami & another game from LP on my DVR. DVR stopped recording the last 2-5mins of the games - message said DVR didn't have space & I had plenty of space!!!!! Crap of a service!!!!! I have had Uverse for less than 2 wks & I have been on the phone w/ tech & customer service nearly everyday!!

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