My broadband was turned off 5 days ago to set Uverse....It still has not been setup
How do I escalate something at ATT... My broadband was disconnected 5 days ago to turn on Uverse. I have had no phone or Internet since that time. I have spent 10 hours on the phone with ATT with no success. I keep on receiving different stories and promises to a date when it will be on. The latest call resulted in a new order being generated; the loss of my phone number I had with ATT for 5 years because of an internal"system problem"; and no verified install turn on date. I am thinking of calling Comcast. Can anyone help????? This is a mess.
Re: My broadband was turned off 5 days ago to set Uverse....It still has not been setup
Thanks for posting. I'm so sorry to hear your U-verse services haven't been installed yet. We would definitely like to look into this for you, so please click here to send us a private message.
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