Living in an apartment - neighbors has Uverse, but the techician says I cannot have it

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Living in an apartment - neighbors has Uverse, but the techician says I cannot have it

Living in an apartment complex - all my neighbors have Uverse, but the techician says I cannot have it.  How is this even possible?  If my neighbor has it, then the uverse is wired to the building.  How hard is it to run extra wire to my unit as well?    I have been a loyal ATT customer for almost a decade, and they are denying me service for uverse.  It is an absolutely shame because the other internet providers in the area are horrible.

 

Anyone else ever encounter this? 

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Re: Living in an apartment - neighbors has Uverse, but the techician says I cannot have it

If your immediate neighbors have it then there should be no reason you can't get it. 

I would recommend that you send a Private Message to the ATTU-verseCare Community Specialist team.  One of the specialists will respond to your PM shortly.  Please look for the flashing envelope at the top right of the page for your response from a team member.

"If you find this post helpful and it solved your issue please mark it as a solution.  This will help other forum members locate it and will also let everyone know that it corrected your problem. If they have the same issue they will know how to solve theirs"

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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