Is there anyway to get my sbcglobal.net email back?

Contributor

Is there anyway to get my sbcglobal.net email back?

Tried to open my email and the notice said that my account had been supended? Call att and they tried with a tech for a hour and I was told they couldn't get it back for me. I have important documents in files...any help would be appreciated...Thank you....
Message 1 of 7 (1,628 Views)
ACE - Master

Re: Is there anyway to get my sbcglobal.net email back?

[ Edited ]

Normally if it's been locked you (or someone) have either tried to enter your password over 12 times or exceeded the amount of daily outbound emails per day.

 

Typically it is locked for 12 hours.  After that it becomes accessable again.

 

Also this:

I would recommend that you send a Private Message to the ATTU-verseCare Community Specialist team.  One of the specialists will respond to your PM shortly.  Please look for the flashing envelope at the top right of the page for your response from a team member.

"If you find this post helpful and it solved your issue please mark it as a solution.  This will help other forum members locate it and will also let everyone know that it corrected your problem. If they have the same issue they will know how to solve theirs"

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 7 (1,600 Views)
Employee

Re: Is there anyway to get my sbcglobal.net email back?

[ Edited ]

Hello Goulmi,

 

Just checking up on your post. I'm sorry to hear that your email account was recently suspended but, I double-checked the status of your account and I do not see a suspension on the account at this time. As Beebeesa mentioned, it's possible that it was temporarily locked out for 12 hours. Are you still unable to open your email? Let me know if it is still giving you some trouble and we'll be glad to help you. Thank you! Smiley Happy

If you encounter any issues with your service or equipment, I recommend checking out our Troubleshoot & Resolve solutions to help diagnose the issue.
Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 3 of 7 (1,572 Views)
Contributor

Re: Is there anyway to get my sbcglobal.net email back?

 
Message 4 of 7 (1,548 Views)
Contributor

Re: Is there anyway to get my sbcglobal.net email back?

Yes I am still getting the att yahoo services suspended message...please anything you can do to help would be greatly appreciated. ...
Message 5 of 7 (1,544 Views)
ACE - Master

Re: Is there anyway to get my sbcglobal.net email back?

PM Community Support MorganCS back.

"If you find this post helpful and it solved your issue please mark it as a solution.  This will help other forum members locate it and will also let everyone know that it corrected your problem. If they have the same issue they will know how to solve theirs"

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 6 of 7 (1,532 Views)
Contributor

Re: Is there anyway to get my sbcglobal.net email back?

I have the same problem and have very important emails in that account. I am so angry, I talked to your ATT and they are saying the same to me. That is ***** to me!!!! Why is it suspended??/ Has ATT lost their minds??? People have important things in life and to just inactivate peoples emails is stupid!!! Get it together ATT!!! Find a way to fix this problem!!!

 

Nilam

Message 7 of 7 (1,063 Views)
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