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Looks like a phishing letter. AT&T would not send you a letter asking you to mail them your credit card information.
If you are having issues, send a PM to Alex who is an AT&T Community Manager on this forum.
Thank you @texasguy37!
I received a letter regarding my recent cancellation of Auto-Pay enrollment. To be honest, the black-and-white logo and lack of return postage made me a bit leery as this didn't appear at all professional to me.The letter asks for credit card information to reinstate this option, and I want the return address verified before I mail the letter back with such personal data.When I Google on it, various health firms come up, but not AT&T.AT&T AutoPay Program****** ************Southfield, **[edited for safety]
Welcome Judity and thank you for posting. I'm sorry to hear about the account trouble. I received your Private Message and replied with the information needed since this is account specific. Please check your Private Message inbox (blue envelope, top-right) for an update. We'll get you in touch with the group that can look into it.
I am so glad I saw this. These people have been sending me a bill asking for my credit card information for over a year now. I refuse them and send them back but each month they send another one. Thanks everyone who answered.
Is anything being done about this?
When you send them back, all it does is validate your email address. You should never reply to any of those phishing scams.
Believe it or not this is a legitimiate letter. It may be related to an old account.
Something really fishy with this letter. I think it is a scam. The page is printed with an inkjet printer and the ink smears when wet. Also I do not have an ATT account so why am I getting these????? I have notified the police and hope they will investigate it.
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