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Posted Dec 9, 2013
9:02:21 PM
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Is my phone being bugged?

So, I'm getting a "beep, beep, beep" whenever I receive an incoming out of my area code  call .  Any ideas/comments?

So, I'm getting a "beep, beep, beep" whenever I receive an incoming out of my area code  call .  Any ideas/comments?

Is my phone being bugged?

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Dec 10, 2013 4:26:33 AM
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ACE - Master

NORMALLY, a beeping indicates a message on your voice mail.

 

Dial *98 to see if you have messages and retrieve them.

NORMALLY, a beeping indicates a message on your voice mail.

 

Dial *98 to see if you have messages and retrieve them.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Is my phone being bugged?

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Dec 10, 2013 7:25:04 AM
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Thanks for the response skeeter; but my phone is not a cell phone; it's my home phone with Uverse voip service. when I dial *98, i get a busy signal? I need to say that I'm a not very technically knowledgeable senior citizen..
Thanks for the response skeeter; but my phone is not a cell phone; it's my home phone with Uverse voip service. when I dial *98, i get a busy signal? I need to say that I'm a not very technically knowledgeable senior citizen..

Re: Is my phone being bugged?

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Dec 10, 2013 7:34:39 AM
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ACE - Expert

derkraut1 wrote:
Thanks for the response skeeter; but my phone is not a cell phone; it's my home phone with Uverse voip service. when I dial *98, i get a busy signal? I need to say that I'm a not very technically knowledgeable senior citizen..

U-verse does have built in voice messaging, and a broken dial tone is an indicator that you have messages.  I didn't know it would do that on incoming calls as well, though.  "*98" is the correct code to get your Voice Mail. 

 

More info here:

 

http://www.att.com/esupport/article.jsp?sid=KB407886

 


derkraut1 wrote:
Thanks for the response skeeter; but my phone is not a cell phone; it's my home phone with Uverse voip service. when I dial *98, i get a busy signal? I need to say that I'm a not very technically knowledgeable senior citizen..

U-verse does have built in voice messaging, and a broken dial tone is an indicator that you have messages.  I didn't know it would do that on incoming calls as well, though.  "*98" is the correct code to get your Voice Mail. 

 

More info here:

 

http://www.att.com/esupport/article.jsp?sid=KB407886

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Is my phone being bugged?

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Dec 10, 2013 7:59:51 AM
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ACE - Expert
Edited by aviewer on Dec 10, 2013 at 8:16:14 AM

derkraut1 - It sounds like your line is stuck. Call in for repair.

If you pick up the phone & the dial tone is stuttering it is indicating you have a message & you get that message by *98 (as previously stated). If that is busy, either the voice mail is being repaired or it is stuck & needs to be reset.

The problem is when you do get through, you will need a PIN. If you do not know that PIN, you will need to have that reset.

Can you call from another phone? What do you get? If you hit # (or maybe *) you can enter the admin area. But, you need the PIN.

There are other ways to access - via browser app or the TV. I think the best idea is to call in & have a tech look at your number & reset the VM.

 

Just to cover all the bases - Is the phone line available on the house jacks or just on the RG (modem)?? If it is connected to the house jacks, can you disconnect from there and try just one phone directly in the RG??

derkraut1 - It sounds like your line is stuck. Call in for repair.

If you pick up the phone & the dial tone is stuttering it is indicating you have a message & you get that message by *98 (as previously stated). If that is busy, either the voice mail is being repaired or it is stuck & needs to be reset.

The problem is when you do get through, you will need a PIN. If you do not know that PIN, you will need to have that reset.

Can you call from another phone? What do you get? If you hit # (or maybe *) you can enter the admin area. But, you need the PIN.

There are other ways to access - via browser app or the TV. I think the best idea is to call in & have a tech look at your number & reset the VM.

 

Just to cover all the bases - Is the phone line available on the house jacks or just on the RG (modem)?? If it is connected to the house jacks, can you disconnect from there and try just one phone directly in the RG??

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Is my phone being bugged?

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Dec 11, 2013 12:11:13 PM
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Community Support

Hi there @derkraut1 , did you get this issue resolved? Is you're still experiencing the beeping you can send us a private message so we can try to help. Send your full name, account number, contact information and the best time you can be reached to us here and one of our specialists will be happy to help. 

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

Hi there @derkraut1 , did you get this issue resolved? Is you're still experiencing the beeping you can send us a private message so we can try to help. Send your full name, account number, contact information and the best time you can be reached to us here and one of our specialists will be happy to help. 

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Is my phone being bugged?

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Dec 11, 2013 5:22:53 PM
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Edited by Phil-101 on Dec 11, 2013 at 9:06:55 PM

Hi,

I'm a bit embarrassed; ?we found the problem was that our battery on the phone was defective. ?Thanks for following up.
?
Neil

 

[edited for privacy]

Hi,

I'm a bit embarrassed; ?we found the problem was that our battery on the phone was defective. ?Thanks for following up.
?
Neil

 

[edited for privacy]

Re: Is my phone being bugged?

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Dec 11, 2013 5:47:58 PM
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ACE - Guru

No need to be embarrassed.

Glad to see you got it figured out.

No need to be embarrassed.

Glad to see you got it figured out.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Is my phone being bugged?

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Dec 11, 2013 6:34:36 PM
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ACE - Expert
Also glad. Also, no need to be embarrassed - life is complicated. Thanks for providing detail - now we all know. Please notice no-one suggested that that was the problem. Now we can.
Also glad. Also, no need to be embarrassed - life is complicated. Thanks for providing detail - now we all know. Please notice no-one suggested that that was the problem. Now we can.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Is my phone being bugged?

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