I was billed even after cancelled service

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I was billed even after cancelled service

[ Edited ]

Hi,

 

My wireless number was {Personal content removed for your safety}. I called customer care and closed my contract. My 2 year contract was also over. Currently i moved to india. I am not using AT&T service also. But i was billed $106.74. I am not able to login myatt also. Could you please revert this charge and make sure i am billed in future.

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ACE - Professor

Re: I was billed even after cancelled service

[ Edited ]

Karthikeyan.it wrote:

Hi,

 

My wireless number was {Personal content removed for your safety}. I called customer care and closed my contract. My 2 year contract was also over. Currently i moved to india. I am not using AT&T service also. But i was billed $106.74. I am not able to login myatt also. Could you please revert this charge and make sure i am billed in future.


Likely, the $106.74 was the charge for the remaining month of service after you cancelled. Final bills for wireless are not prorated, so you would still be billed for the rest of the billing cycle when you disconnect service.

 

I would recommend you send a private message to AT&T Customer Care using the link below.

https://forums.att.com/t5/notes/privatenotespage/tab/compose/note-to-user-id/192773

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Community Manager

Re: I was billed even after cancelled service

Thank you MicCheck, and thank you Karthikeyan.it for contacting our social media care team. I see that a specialist is working with you but if you have any other questions, please don't hesitate to ask.

 

Thanks,

Dmitriy


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