12-03-2013 1:10 PM
In order to get it for free for 3 months you must sign up for the services. Check your account online and see if you can sign up for them there.
12-04-2013 9:31 AM
I have called Customer Service at the 2020 phone number and requested it when I spoke to a CSR. If you get an uncooperative CSR, politely end the call and call back to speak to another one. If the promotion is going on they will give it to you without you having to sign up for those channels. At least that is how it has been for me.
12-05-2013 6:35 PM
If you just signed up for the service and you did not get HBO and Cinemax free for 3 months, you can call in and request it.
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