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I have U-Verse and I get 300kbs download

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I have U-Verse and I get 300kbs download

My internet is so slow... please help

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Message 1 of 3
ACE - Expert

Re: I have U-Verse and I get 300kbs download

What kind (Brand/Model) of RG (Residential Gateway, the U-verse name for the modem/router) do you have? 

 

Has it always been this way or just started?

 

Are you doing your speed tests over a wire to the RG or wirelessly?

 

With the answers to these questions we can help develop a plan of attack for you.

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 3
Teacher

Re: I have U-Verse and I get 300kbs download

Also, it would help if you could provide us the internet speed package that you've signed up for. What's it called? Are you running file sharing applications (dropbox/google drive/bittorrent/etc) on your computer while you ran the speedtest? How many devices are connected (wirelessly/wired) to the Residential Gateway?

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