I have U-Verse and I get 300kbs download

Contributor

I have U-Verse and I get 300kbs download

My internet is so slow... please help

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ACE - Expert

Re: I have U-Verse and I get 300kbs download

What kind (Brand/Model) of RG (Residential Gateway, the U-verse name for the modem/router) do you have? 

 

Has it always been this way or just started?

 

Are you doing your speed tests over a wire to the RG or wirelessly?

 

With the answers to these questions we can help develop a plan of attack for you.

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 3 (269 Views)
Teacher

Re: I have U-Verse and I get 300kbs download

[ Edited ]

Also, it would help if you could provide us the internet speed package that you've signed up for. What's it called? Are you running file sharing applications (dropbox/google drive/bittorrent/etc) on your computer while you ran the speedtest? How many devices are connected (wirelessly/wired) to the Residential Gateway?

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