11-09-2013 7:03 PM
I just wanted to make my final payment but att.com won't let me, it says I don't have any account linked
(We are unable to display your account balance because you have not linked your billing account (U-verse Member ID or Home Phone User ID) to your AT&T Access ID. Please link your billed accounts)
And still when I log in to att.com it says I do have att dial up service. How come they subscribed me to att dial up service when I had att uverse internet service which I disconnected. Please help me I am abroad and hearing impaired I can't make a phone call. And I have to pay my final bill I don't know how much amount would be.
11-10-2013 4:41 AM
From the AT&T website:
Although we don't want to lose you as a customer, should you choose to end service with AT&T, you will be sent a Final Bill. Billing of local services stop on the day the services are disconnected. You'll receive a Final Bill in the next bill cycle after disconnection. Please be advised that you will not be able to view or pay your final bill online or with myAT&T mobile app.
The Final Bill includes:
Important reminders about the Final Bill:
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11-10-2013 6:03 AM
. Please help me I am abroad and hearing impaired I can't make a phone call. And I have to pay my final bill I don't know how much amount would be.
Did you not receive a final bill? The amount to pay would be on there.
For any quesitions, I'd recommend sending a PM to AT&T Customer Care using the link below.
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