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I am about to cancel


I am about to cancel

after being with u-vers for about  4 years I am getting tired of a computert answering my calls and directing me to where it wants


my phone went dead and so far I haven't been able to reach a live person with att all day - long   


the service gets worse tha longer i am with them - Tired of the far east answering - does att employee people in the us anymore?????


They fix a problem but they will raise your monthly charge in a minute


they have 24 hours to fix the problem which means they must answer the for amr send a tech out or loose a customer








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Community Support

Re: I am about to cancel

Hi @midlothian-il ,


I apologize about the issues you are having with your U-verse service, but I will be glad to help. We will be sending you a private message to gather more information, so be on the lookout for it.


-David T


Need more help? Feel free to search the AT&T Community for great answers. You can also get immediate troubleshooting steps from the myAT&T app. Simply sign in, scroll and click Fix it Now! Support Tools. You can also reach out to our Chat Support 24/7.

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*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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