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Re: How to order a new remote

How to order a new remote

I need to replace my remote,it is not working at all

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Message 1 of 6
Anonymous
Not applicable

Re: How to order a new remote

One of the community managers will be able to assist you.  Stand by one will pop in and get you fixed up.

Message 2 of 6

Re: How to order a new remote

Hi beebeesa, thanks for you reply, waiting on someone to respond.

Message 3 of 6
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Anonymous
Not applicable

Re: How to order a new remote

One of them will be here today.  Don't know what time though.

Message 4 of 6
Employee

Re: How to order a new remote

Hello kmccormick, I apologize about the trouble you are having with your U-verse remote. I have sent you a private message to discuss some troubleshooting options and help you replace the remote if necessary. Smiley Happy

If you encounter any issues with your service or equipment, I recommend checking out our Troubleshoot & Resolve solutions to help diagnose the issue.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 5 of 6
Contributor

Re: How to order a new remote

I need a new remote. Not all the buttons work

Message 6 of 6
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