How to order a new remote

[kmccormick_1]

I need to replace my remote,it is not working at all

[Anonymous]

One of the community managers will be able to assist you.  Stand by one will pop in and get you fixed up.

[kmccormick_1]

Hi beebeesa, thanks for you reply, waiting on someone to respond.

[Anonymous]

One of them will be here today.  Don't know what time though.

[SadathCS]

Hello kmccormick, I apologize about the trouble you are having with your U-verse remote. I have sent you a private message to discuss some troubleshooting options and help you replace the remote if necessary.

[Jenplay]

I need a new remote. Not all the buttons work