I have a terrible ping rate (150Mbps), and I would like to know if I could make it better. I plan on calling tech support later on this afternoon, but I would like to avoid that if I can find a solution. Thanks!
One thing you can do to lower your ping rate is to not use a wireless connection. If your connection is experiencing errors, getting rid of them can also lower your latency. Finally, connecting to a server close to you is the best way to lower latency. I know that this is not always feasible.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Another thing you can do is run a tracert to the site you are trying to ping. With a tracert, it will give a step by step route and how long it takes to get from one router to another. This will give you a general idea of where the latency is coming from.
If you encounter any issues with your service or equipment, I recommend checking out our Troubleshoot & Resolve solutions to help diagnose the issue.
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.