How to get a DVR with larger capacity

Contributor

How to get a DVR with larger capacity

I have the same DVR box that I recevied 3-4 years ago, but just recently upgraded to HD.  With SD, space was rarely an issue, but now I'm always running out of room (I think that I have ~35 hrs of recording space).  I'd like to get a newer box that has a larger HD in it if possible.  Does anyone know if this can be done?

 

Thanks,

 

Mark

Message 1 of 6
Employee

Re: How to get a DVR with larger capacity

Hello Picklerelish,

 

My name is Morgan, I'm one of the U-verse Community Specialists. I'll be glad to help you in discussing some options in upgrading your DVR unit to a higher capacity hard drive. I'm going to send you a private message that will land in your inbox and we will move forward from there. Thank you! Smiley Happy

If you encounter any issues with your service or equipment, I recommend checking out our Troubleshoot & Resolve solutions to help diagnose the issue.
Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 6
Guru

Re: How to get a DVR with larger capacity

The Motorola 2250 d.v.r. is awesome. Way to go ATT!

 

Message 3 of 6
Contributor

Re: How to get a DVR with larger capacity

How about addressing this issue with me also? Please.
Message 4 of 6
Employee

Re: How to get a DVR with larger capacity

You may request a DVR upgrade, cost $50, shipped to you, you replace send original back.

Be aware that you will lose ALL recordings, but future recordings will still be set up.
If do replace the DVR, strongly encourage performing a factory reset before using.

Refer to the following for information on factory resetting.
http://forums.att.com/t5/Receivers-Battery-Backup/Keeping-recordings-from-old-unit/m-p/3797241#M5810...
Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 5 of 6
Highlighted
Employee

Re: How to get a DVR with larger capacity

Hello Dave.dabshire,

I understand you are interested in upgrading your DVR and I can help you with this. I have sent you a private message to assist you and discuss your account including upgrade fees.

SadathCS
ATTU-verseCare

If you encounter any issues with your service or equipment, I recommend checking out our Troubleshoot & Resolve solutions to help diagnose the issue.
Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 6 of 6
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