07-27-2013 10:27 AM
Flashing red Broadband light on Gateway box.
We had a storm last night in my area and now Uverse TV and Internet will not work. But I dont have any notices about service outages. I tried rebooting the Uverse box, after that did not work I checked the Gateway and noticed a flashing red Broadband light. All cords are connected. I tried the reset button on Gateway, as well as unplugging the power and reconnecting. Nothing worked.
I called tech support only to be put on hold for over an hour so I finally gave up on that.
Any assistance or tips would be greatly appreciated!!!
07-27-2013 10:48 AM
07-27-2013 11:15 AM
Thanks. I've been trying to chat from my phone, but just got locked up where I couldn't send anymore messages. Argh
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