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How to Change Wireless Key & Network Name

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How to Change Wireless Key & Network Name

I am trying to change my Uverse Wireless Network Name and Wireless Key.

I have followed the intructions at http://www.att.com/esupport/article.jsp?sid=KB401486#fbid=mIM06MOxeQ9.

Seems to go fine until I click "save" - I then recieve the message:

 

Errors

You did not enter the system key correctly.

In order to change the password, you must enter the correct system key.

 

I am looking right at the sticker, it is absolutely the correct Key.

 

Suggestions, please?

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Master

Re: How to Change Wireless Key & Network Name

There are 2 numbers there make sure you are entering the system key and not the wireless key if the sys key does not work then the sticker does not match the box and your wireless key should also be invalid in which case you need to call customer service.

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