08-11-2013 11:14 PM
Try an unplug/plug in hard reboot of the RG for 30 seconds for a internet plan upgrade. Then if it's a TV plan upgrade see if it's there, if not, do the same for the DVR. Good luck
08-13-2013 11:55 AM
08-13-2013 2:13 PM
And if it's only an HD upgrade remember to set you receivers to HD. Here is a document how to set it all up: http://www.att.com/media/en_US/swf/uverse_center/u
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