How do you hide all of the new "Apps"?

Mentor

How do you hide all of the new "Apps"?

There have been all kinds of new "Apps" added to our channel line up over the last week or so. I now that Apps are supposed to be really neato and cool and all, but I do not want any of this crap. So, I have tried to hide these channels in my channel options, but they are all grayed out. It will not let me click on them to hide them. I do not know if that is just me, or if other people have this problem as well. In any case, how can I get these "App" channels ungrayed out so I can uncheck them from my active channel line up?
Message 1 of 162 (4,507 Views)
Expert

Re: How do you hide all of the new "Apps"?

I imagine that it's just time to remove those 3 apps from the channel lineup.  The apps may not be removed from all markets at the same time.  I know that the new apps are usually not added to all markets at the same time.

Message 121 of 162 (1,538 Views)
Mentor

Re: How do you hide all of the new "Apps"?

[ Edited ]

Thank you to AT&T U-verse for removing these three channels from the lineup. I really appreciate this and I will remember this as a positive step in the right direction by the company.

 

That being said, I still have five "Apps" which are not hideable (here in Houston). These are channels 88, 98, 423, 621 and 4500.

 

These "Apps" are annoying and I do not want any of them in my channel lineup at all. Please make these hideable as well. If other people enjoy using these, then good for them. However, these channels should not be singled out to be unhideable, unless it is AT&T's objective to agravate and annoy quite a few of their customers. Hopefully, that is not the case.

 

Thanks again.  

Message 122 of 162 (1,524 Views)
Expert

Re: How do you hide all of the new "Apps"?

OK, then it's not just me, it's a Houston thing?

 

Either it's not complete, or hasn't made it's way down here yet?

 

98 will drop off soon, and as I said before, I cannot remember if it was hideable in earlier years.  And I'm still seeing 88, too; forgot about those other 3.


MojoMan_1 wrote:

Thank you to AT&T U-verse for removing these three channels from the lineup. I really appreciate this and I will remember this as a positive step in the right direction by the company.

 

That being said, I still have five "Apps" which are not hideable (here in Houston). These are channels 88, 98, 423, 621 and 4500.

 

These "Apps" are annoying and I do not want any of them in my channel lineup at all. Please make these hideable as well. If other people enjoy using these, then good for them. However, these channels should not be singled out to be unhideable, unless it is AT&T's objective to agravate and annoy quite a few of their customers. Hopefully, that is not the case.

 

Thanks again.  




Message 123 of 162 (1,504 Views)
Mentor

Re: How do you hide all of the new "Apps"?

[ Edited ]

spd2demun wrote:

98 will drop off soon, and as I said before, I cannot remember if it was hideable in earlier years.  And I'm still seeing 88, too; forgot about those other 3.


All the channels were hideable, including all of the "Apps," except a few channels like the the DVR playback and Video on Demand channels, until this current issue with channels not being hidable came up.

Message 124 of 162 (1,501 Views)
Expert

Re: How do you hide all of the new "Apps"?

OK, then Santa Channel could be hidden, that's what I couldn't remember.

Message 125 of 162 (1,491 Views)
Mentor

Re: How do you hide all of the new "Apps"?

U-verse has just now today added another shopping channel which cannot be hidden (channel 1423).

 

Does anyone want to try and suggest that this is another "technical glitch" in the programming?

 

It is becoming increasingly clear that this is an intentional policy change by AT&T U-verse, which the people in charge of this decsion are to cowardly to even come out and associate themselves with. If they were unaware of how problematic this new practice is, then surely they would not be afraid to come out and take responsibility for it.

 

More unwanted spam channels being inserted into the channel lineup by AT&T U-verse, with no option to opt out. How very disappointing.

 

Brought to you by the spammers at AT&T U-verse.

Message 126 of 162 (1,425 Views)
Explorer

Re: How do you hide all of the new "Apps"?

[ Edited ]
I've kept my comments to myself about this until now. My husband is in a very stressful, 12 hour a day profession. If when he comes home and wants to watch some television, he has the same routine when channel surfing. We have only the HD channels we watch selected and all the others hidden. He'll start at the bottom and flip until something is found that he likes. He very rarely watches TV, but when he does this is his preferred method. It drives me nuts, but he is a creature of habit. This usually means he's hitting the top with the Starz package and then rolling back around again to the locals from the bottom. (I Personally grid search my shows and pick what I want to watch ahead of time and DVR it.) Since the addition of the very first un-hideable apps, I've heard nothing but complaining from him about it. To me it was a minor annoyance since if I don't want to watch it I obviously won't click on it. For him however, it's a matter of he doesn't even want to see the channels he's not interested in. He feels since we already pay them $350 a month for our U-verse, internet, and iPhones, that we have at least earned the right to be able to block unwanted channels. That was a feature we were sold on when we made the switch from Comcast. I tried to set up favorites and let him flip that way but he just wants it to work as it used to, nothing more, nothing less. Tonight while making dinner he started in again saying this time they are now up in the HD channel range. I thought surely he was mistaken but no he wasn't. This led to an argument about the whole thing and he is now to the point where he wants us to explore other options for service. Again, I can pretty much live with it. What I can't live with is some AT and T accountant's idea to try and earn more advertising money by upsetting what had been until very recently, happy U-verse customers. I know this is a peer to peer forum and everything, but please excuse me when I say that this is getting to be the proverbial slippery slope. I understand that most of you long time community members aren't bothered yet, but as others have posted it's going to eventually get to the point where even those subscribers like myself who were initially indifferent are put into a position where we too are going to be upset with this change in practice by AT and T. It's like a child testing to see if you notice what they are doing is bad. If you don't speak up, they think they can get away with it and will continue to push their limits. As for me, in an effort to stop arguing over something so petty & trivial a matter as this with my husband; I'm reluctantly off to check out competitor pricing in our area. This, even though I would literally put up with just about anything instead of returning to Comcast. Sadly, I no longer have that luxury thanks to AT and T infuriating my husband to this point. I seriously wish AT and T would please just give their paying customers back the choice to disable these. If it would save me from having to return to Comcast I would gladly pay extra to have the option back to hide these apps.
Message 127 of 162 (1,398 Views)
Explorer

Re: How do you hide all of the new "Apps"?

Sorry for the giant wall of text. I tried to break it into paragraphs but for some reason it shows them in paragraphs on my iPad, but when I post it they are removed.
Message 128 of 162 (1,395 Views)
Expert

Re: How do you hide all of the new "Apps"?

Thanks for your post.  Sounds like your husband is a creature of habit and wants things the way he wants them.

Message 129 of 162 (1,387 Views)
Explorer

Re: How do you hide all of the new "Apps"?

Unfortunately stubbornness and a short temper are traits I wish he didn't have. Fortunately though, I love everything else about him so I can overlook them usually. Smiley Happy
Message 130 of 162 (1,387 Views)
Mentor

Re: How do you hide all of the new "Apps"?

[ Edited ]

SoramimiCake wrote:
He feels since we already pay them $350 a month for our U-verse, internet, and iPhones, that we have at least earned the right to be able to block unwanted channels.
If it would save me from having to return to Comcast I would gladly pay extra to have the option back to hide these apps.


At $350 dollars a month, it sounds like you already are paying "extra."

Message 131 of 162 (1,718 Views)
Expert

Re: How do you hide all of the new "Apps"?


SoramimiCake wrote:
Unfortunately stubbornness and a short temper are traits I wish he didn't have. Fortunately though, I love everything else about him so I can overlook them usually. Smiley Happy

Sounds like you have a lot of patience.  Smiley Happy

Message 132 of 162 (1,705 Views)
Expert

Re: How do you hide all of the new "Apps"?

And add 98 to that list--so 4 gone...  Smiley Happy


texasguy37 wrote:

Just as an FYI, channels 87, 89 and 95 are no longer listed in the Guide.




Message 133 of 162 (1,606 Views)
Highlighted

Re: Santa Tracker

On behalf of several thousand U-verse subscribers (at least), I would like to thank AT&T for disrespecting each of us by making several of your channels unhidable.

 

Have all the apps & channels you want, including those who pay for the placement.  But when you deny (inconvenience) those of us who don't want to see and NEVER will use these channels, let alone make a purchase from them, you are spitting in the faces or your customers.

 

We have come top expect better from you.  Putting out several "paid for" advertising channels which cannot be hidden is the act of a classless executive mind.

Message 134 of 162 (1,584 Views)
Teacher

Re: How do you hide all of the new "Apps"?

[ Edited ]

Just to let everyone know, I defeated the unhideable app channels on my DVR last night and I'd like to share the knowledge with everyone. I don't know whether these steps can intentionally be repeated, but someone else may be able to build on the knowledge. In any case here is what I did:

 

  • For unrelated reasons, late last night, I had powered down the power strip that my DVR and TV are plugged into for a few minutes.
  • After turning the power strip back on, I tried to watch a little TV
  • At this point, while it was finishing up the initialization, ALL of my channels were showing up as being locked by the parental locking system. (For what it's worth I've seen this behavior before when coming out of a reboot, but I don't think that it happens every time.)
  • While the channels were still locked out, it immediately dawned on me that I should go to the "hide channels" interface to see what was up. When I got to that page, all of the channels names were listed as, "No info available" or something along those lines. While on this page, I quickly looked up the channel numbers for the HSN "shop by remote" channels, ESPN full court, My Enabled Devices, etc, and I was able to uncheck them successfully.
  • As of today, almost a full day later, they're still hidden. However, I noticed that if I UNhide them, then the checkbox becomes checked and "grayed out" again so after testing that, I elected not to save changes and luckily everything remained hidden. I don't know what I'll try to make this work on my non-DVR STB. I'll have a go at it tonight to see if I can induce the same behavior.
Message 135 of 162 (1,404 Views)
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