@kirbyCake..I have same problem.My contract expires in Sep.If they can't change my IP i will be changing service also.I talked with them too many times in the last few days and they can't solve my problem.
it's a personal reason, but I'm going to change internet service if it cannot be changed
I'm sorry, you cannot purchase an 3800HGV-B from AT&T. If you purchase one from another source, it will not work because it cannot be provisioned. The 3800HGV-B remains the property of AT&T and is not offered for sale.