04-05-2013 1:33 PM
The WiFi connection comes and goes on my two thermostats constantly throughout the day. I spoke to Honeywell and two areas of the router that needs to be active are Dynamic IP which I believe I have but the second is that Port 443 needs to be open. How do I locate that info and correct if it is not?
04-05-2013 7:37 PM
07-25-2013 8:16 AM
Okay....I have a honeywell thermostat that goes from a full strong signal....to no signal at all.... throughout the day as well. I DO have a wireless box in the house....that is rarely on (in a bedroom). I also noticed that while on vacation for 7 days.....it never lost signal. It is like it is being "Knocked off" or competing for the same connection as something else?? How do I correct?
09-11-2013 9:26 AM
I've had the same problem, but believe it is now fixed. I installed a Range Extender (Netgear WN2000RPTv2) to improve signal strength at the thermostat. Now no more dropped communication messages from the thermostat. Basic problem seems to be that the thermostat requires a strong signal; we have a streaming TV next to the thermostat that does fine with the signal from the 2Wire router. Honeywell phone tech was prompt and friendly, but did not know readily how to redirect the thermostat from the 2Wire router to the new Range Extender.
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