02-28-2014 6:54 PM
Hi everyone on the cumminity forums my name is George nice to meet you all, before switching my internet to U-Verse I had a DSL modem which was connected to a Belkin router and my home surviellance dvr was connected via Ethernet to the Belkin router and on my Dvr system Under the network settings there is a option I would put to DHCP and it would automatically assign my DVR an ip address, subnet mask, gateway, and dns server which then I opened the ports in the router and was able to access my home Surviellance DVR using my iphone or computer remotely with no problem. Eventually I changed my internet system to U-VERSE Pace 5031NV router and the technician told me I don't need the Belkin router anymore, therefore I connect my home surviellance DVR to the U-VERSE routher with the Ethernet cable and when i put my DVR into DHCP mode the same way I did before it WOULD NOT assign my DVR an ip address, subnet mask, gateway, and DNS. If anyone could help me I would appreciate it very much I have tried everything I talked with at&t for hours and no body can help me I spoke to maybe 5 technicians on the phone and no help, if anyone can Help it would be great if not I want to switch to another company my home security is very important.
03-04-2014 1:27 PM
Hello George, welcome to the forums. We have a team of amazing U-Verse specialists and we'll be happy to look into this issue for you and help with anything we can. If you don't mind, please send us a private message by clicking here with your name, phone number and the best time you can be reached.
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03-05-2014 3:52 PM
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