Helpful Links

Hide unsubscribed channels

Tutor

Hide unsubscribed channels

When clicking through the channels, we see all the blue screens of the channels we don't subscribe to.  The Website has instructions on how to hide channels from your lineup, but the instructions require selecting "Options",  "Television", then  "customize channels" from the menu.  Our menu does not have a "Television" option under "Options" or a "Customize Channels" option under any possible selection.

 

We want to change channels without seeing a bunch of junk.

 

Please don't suggest customizing the guide.  We did that and find it minimally useful.

1,961 Views
Message 1 of 6
Professor

Re: Hide unsubscribed channels

 


Sas wrote:

When clicking through the channels, we see all the blue screens of the channels we don't subscribe to.  The Website has instructions on how to hide channels from your lineup, but the instructions require selecting "Options",  "Television", then  "customize channels" from the menu.  Our menu does not have a "Television" option under "Options" or a "Customize Channels" option under any possible selection.

 

We want to change channels without seeing a bunch of junk.

 

Please don't suggest customizing the guide.  We did that and find it minimally useful.


 

Options --> Channel Options --> Hide Channels

 

You can totally customize it, even blocking channels you DO subscribe to but don't want to watch.  I've done this with religious and shopping channels.

Message 2 of 6

Re: Hide unsubscribed channels

 


Sas wrote:

When clicking through the channels, we see all the blue screens of the channels we don't subscribe to.  The Website has instructions on how to hide channels from your lineup, but the instructions require selecting "Options",  "Television", then  "customize channels" from the menu.  Our menu does not have a "Television" option under "Options" or a "Customize Channels" option under any possible selection.

 

We want to change channels without seeing a bunch of junk.

 

Please don't suggest customizing the guide.  We did that and find it minimally useful.


Menu>Options>Channel Options>Hide Channels:smileywink:

 

Message 3 of 6
Guru

Re: Hide unsubscribed channels

My hide channels quit working 5 updates ago. Ive rebooted and reset settings so many times. Nothing will work.

Im not Smart! The Voices in my Head are!!
Message 4 of 6
Highlighted
Tutor

Re: Hide unsubscribed channels

OP specifically said, "Please don't suggest customizing the guide. We did that and find it minimally useful." Going through 600+ channels one by one, checking to see if they are under the subscription or not, and going through the steps of disabling it is ridiculous. The default should be that these channels are not visible, with only one button or setting to enable or disable them.
Message 5 of 6
Moderator

Re: Hide unsubscribed channels

I would like to thank everyone for taking the time to post your comments and opinions related to this topic. This topic has been thoroughly discussed and will now be closed.

Remember to always mark items that you find useful as "Accepted Solutions”, you can even mark multiple posts in a single thread.  This will help other users find this information too!!


Message 6 of 6
Share this topic
Announcements

Learn how connect your AT&T holiday gifts at Unwrapped on Wednesday, 12/27 (1-4pm ET)!

Additional Support