Help with apartment internet please

Tutor

Help with apartment internet please

The building, built in 1919, has four apartments, three, of which, are rented.  The fourth is furnished, and is being kept open for friends, relatives, and short term renters.  The three tenants are each hooked up individually with ATT U-verse, TV and internet.  The fourth apartment is not connected to anything.  The reason it's not connected is that I can't justify paying for service when no one is even living in the apartment. But, when a relative/friend/short term renter stays in the fourth apartment, I would really like to be able to provide TV and internet service.

 

My question to this forum is this: Is there a way to wire the building so that all the tenants, even the empty apartment, can have a common internet provider, ATT, perhaps?  The cost would be divided up evenly, or be part of their rent.  If this is possible, do I contact ATT about it?, do I ask an electrician?  Is there another way that I'm just not seeing?

 

I'm guessing the answer is ridiculously easy, but for some reason I'm totally confused about what to do.

 

Any advice would be greatly appreciated.

 

     

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Message 1 of 12
Highlighted
ACE - Expert

Re: Help with apartment internet please

djones948 - My perspective on what I read in your post is everything is as it should be - each apartment needs its own account. I can see that a vacant apartment would not have an account.

If you want to include more TVs & computers on your account, the only downside is stream competition. You are willing to give up one or more streams. You have no problem sharing your DVR & allowing access to pay per view (maybe you can block that) ) (I Have been watching too much Peoples court)

As far as access - first choice would be wireless. If you can reach the other appt with wireless you will have both TV and internet.

Second choice is two cat5 cables from your RG to the appt. One for TV and one for internet. Do you have two connections avail or do you need a switch? You can get cables at monoprice.com & run them yourself or hire a contractor.

Third choice is a COAX from the RG to the appt STB. The STB can feed internet access via cat5. It is slightly more complicated if your RG is currently fed COAX.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 12
Employee

Re: Help with apartment internet please

Aviewers comments are well thought AND assumes you are in one of the units and will SHARE your account by means of paying for an extra receiver ($8 per month) or loaning one of your wireless or hardwired receivers when a guest has the open unit. In addition to IPTV service you are also willing (?) To share your internet account.

My read is you own the building but do not reside (have three tenents), thus will require a monthly fee with an annual contract to provide for the fourth unit.

If not, then short of paying a monthly fee (ubasic ...locals ...no dvr...$19 per month but has installation fee add 3M internet with fees about $65 per month) or OTA antenna.

Uverse is a residential service requiring one account per address, if desire in-law suite service will need to add to an existing service.

ATT does offer a shared complex plan but still requires individual accounts.
Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 3 of 12
ACE - Master

Re: Help with apartment internet please

The other thing you might want to think about is violating the AT&T Terms and Conditions by using one person who then splits the TV and Internet among the 4 addresses/units. 

 

I'm not saying it is a violation but could be.  Just something to think about.  Not sure if AT&T would be too happy about that arrangement.

"If you find this post helpful and it solved your issue please mark it as a solution.  This will help other forum members locate it and will also let everyone know that it corrected your problem. If they have the same issue they will know how to solve theirs"

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 4 of 12
Employee

Re: Help with apartment internet please

BeeBeeSA, split maximum of 8 tv receivers with 4 inputs between four apartments, definitely want ubasic, as any DVR just adds more issues with conflict of recording, erasure of programs and internet streaming. If these were just single person lofts interesting, 3 to 5 people in each unit, would need to be time share, who gets what, when, and hope everybody gets along.
Yeah right....I would not want to be the tech going on a service call there.

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 5 of 12
ACE - Master

Re: Help with apartment internet please


my thoughts wrote:
BeeBeeSA, split maximum of 8 tv receivers with 4 inputs between four apartments, definitely want ubasic, as any DVR just adds more issues with conflict of recording, erasure of programs and internet streaming. If these were just single person lofts interesting, 3 to 5 people in each unit, would need to be time share, who gets what, when, and hope everybody gets along.
Yeah right....I would not want to be the tech going on a service call there.


Umm Hummm

"If you find this post helpful and it solved your issue please mark it as a solution.  This will help other forum members locate it and will also let everyone know that it corrected your problem. If they have the same issue they will know how to solve theirs"

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 6 of 12
Tutor

Re: Help with apartment internet please

You have all been very helpful.  This is a new venture for me, and I thank you for your input.

 

my thoughts "My read is you own the building but do not reside (have three tenents), thus will require a monthly fee with an annual contract to provide for the fourth unit.".  This is correct.  I live next door.  I subscribe to ATT internet in my house, but have Dish Network TV.  We decided that we didn't want to have dishes on the roof next door, so, for the tenants next door, we have limited the TV and internet to ATT.  No complaints.  This solution requires the monthly subscription which is pretty expensive when the empty apartment is not being used.

 

BeeBeeSA "The other thing you might want to think about is violating the AT&T Terms and Conditions by using one person who then splits the TV and Internet among the 4 addresses/units."  I don't want to do anything that violates the rules, but this strategy was suggested to me by another person.  Though that kind of arrangement seems tempting among friends, the complexities of that arrangement among tenants, both technical and ethical, don't appeal to me.

 

aviewer "As far as access - first choice would be wireless. If you can reach the other appt with wireless you will have both TV and internet.

Second choice is two cat5 cables from your RG to the appt. One for TV and one for internet. Do you have two connections avail or do you need a switch? You can get cables at monoprice.com & run them yourself or hire a contractor.

Third choice is a COAX from the RG to the appt STB. The STB can feed internet access via cat5. It is slightly more complicated if your RG is currently fed COAX."  I am not savvy to the terms you are using (RG, STB, cat5), but this sounds to me like a wiring solution for the whole house (?).  Would I ask ATT to do this?  If not ATT, what kind of contractor?

 

 

my thoughts "ATT does offer a shared complex plan but still requires individual accounts."  I didn't know this either.  I would be interested to know if the rate is lower.  

 

 

 

 

Message 7 of 12
ACE - Expert

Re: Help with apartment internet please

djones948 - Perhaps, I was to quick to offer physical solutions with without thinking about the other aspects. Also, I was thinking you would be the one sharing infrequently.

Since you do not have U-verse TV you are probably not aware that an account is limited to four TV streams coming into the house. These streams can be watched or recorded simultaneously. This is not enough for many customers. That is why I said you would have competition. Also, you are opening the door to possible excessive on-demand charges

I was not suggesting whole house wiring - Rather wiring specific to add a TV leg and an internet access leg to your account. att would probably be the most expensive contractor to do this, followed by electrician, then low voltage specialist.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 8 of 12
Employee

Re: Help with apartment internet please

While only 3 income units, not sure if worth it,but for complexes...
They do have a bulk rate plan.....

http://communities.att.com/contracts-commissions/overview

My thought now ... living next door to investment property owned,
Desiring family, friends,guests and occasional short term rental at 4th location,
Run a coax feed from,your Dish network to single tv location (similar to placing TV in unattached garage or shed....this is aviewer concept of using a wireless receiver but hardwired). Provide an inexpensive TV, if does not violate Dish agreement.

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 9 of 12
Tutor

Re: Help with apartment internet please

Again, I thank you all for helping clarify this situation.

 

Here's what I've learned:

  • The three existing tenants will continue to have their individual accounts;
  • As far as the guest apartment, I should first probably create an individual internet account to provide wifi for visitors/renters;
  • Then, tv might be available to the guest apartment by wiring the apartment to our Dish Network account at our home which is next door, if Dish Network agrees;
  • ATT offers a program called Connected Communities which might offer some advantages to this apartment owner.

I hope I'm interpreting your comments correctly.  This is very helpful.

 

 

Message 10 of 12
Tutor

Re: Help with apartment internet please

Just a follow-up.

 

  • Community Connections is offered for rental buildings with 50 or more units, so my four apartment building isn't eligible;
  • Dish Network said I could wire to the vacant apartment.  They offered two options: keep the receiver that I have which feeds two tvs, and the wiring would mirror my second tv feed; or upgrade my receiver to get more than two feeds.  I don't think the wiring would be very expensive, but it would look like a telephone line between the two houses;
  • ATT offers a vacation plan where the subscriber can turn off the service and pay a nominal fee when it's not being used.

 

I'm not sure what I'm going to do yet, but I'm leaning toward the vacation plan.

 

Thanks again for all input.

 

Message 11 of 12
ACE - Expert

Re: Help with apartment internet please

djones948 - Thanks for sharing your progress. Be very very careful of vacation hold. Here are details.

Based on posts, it does not appear very flexible. I believe there were some when people tried to move up the restart date & were unable to do so.
http://www.att.com/esupport/article.jsp?sid=KB408261#fbid=-SoYOHgB3_s
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 12 of 12
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