01-25-2011 9:22 PM
I've been searching all over the web and cannot find some help with this. Please forgive my ignorance, but judging from the activity on the board I was hoping to get some answers here.
AT&T has installed U-verse (internet only) outside my home, but the 2Wire wireless modem still has a blinking red light. The installer, when he came, told me that once I open up the phone jack I must have the blue and white wires connected to the female end of the jack for it to work, NOT the red and green wires. However, the blue and white wires coming from the wall travel into a coupler that is then converted into the red and green wires, which then go to the female end of the phone jack.
I'm completely confused as to what I should do?
Do I need to splice the blue and white and connect them directly to the jack?
The (red and green) wires, as they connect to the jack are not connecting by screws, by the way. The go directly into the female end.
Please help! Thanks in advance.
03-16-2013 8:22 AM
03-16-2013 8:27 AM
03-16-2013 10:13 AM
I think I understand. I would do this:For the one plate that has the phone connection for the DSL I remove the "phone" related wires and just keep the DSL wires. Am I even close? How do I know the wires to disconnect? Is there are particular color assigned to DSL?
Do I need to go back to the land line phone connections and in those plates disconnect the DSL wires? Or...just leave them alone because they would not have an impact on the DSL connection.
I will admit though...I do not have any idea what a POTS is or what a NID is really. But...you do so I am following your advice.
Basically it sounds like I really don't need to install a cat5 line afterall...that the wires already exist and that I need to remove the "telephone" function from the DSL connection plate/jack. Right?
Thank you for helping. I really appreciate this discussion.
03-16-2013 10:32 AM
Here is a snapshot of the connection side of the wall plate where the current cord for DSL is plugged into.
03-16-2013 10:38 AM
Reading up a level on this posting I see the word splitter. If there is uncertainty on which wires to disconnect to achieve a clean DSL only line...is it better to still run thatcat5 line and position a splitter outside in the box...then just use that line for the DSL connection (no telephone would connect to this jack). I think that is where I started from though. I'm getting a little confused...sorry.
03-16-2013 12:03 PM - edited 03-16-2013 12:29 PM
The NID is the box on the side of the house pictured in post 13. You say you have DSL with filters on the phones. So, you do not have U-verse voice. You have Plain Old Telephone Service & DSL.
I think this adds to the complication - att is eliminating DSL and changing to U-verse. Someday you will be required to change.
The standard for U-verse would be the filter in the NID on the the side of the house & a straight run for the modem. That is what you are trying to accomplish now. You need a filter on the tel side - either one at a central location or one at each phone.
When I suggested you could use the existing wire, it requires that it be direct - not have a daisy chained jack in the middle.
If your picture in post 19 is the first jack in the daisy chain & it has two cables coming in to it & your service is on Red/green - Disconnect the other cable - This gives you a direct run to the modem. The connect a filter from the live red/green & the other side to the daisy chained red/green to feed the rest of the phones.
A new cat5 cable would probably be better than the old red/green. May or may not be noticeably better.
I can never be sure what folks have when we start this dialog. It looks like you have plain old tel & dsl that was designed to use the existing wiring with filters on the phones. So, you can move the filter to separate the two at the modem, but you may not see any change in quality.
For this case, I do not believe there is a spltter, per se. A splitter isassociated with coax. However you could consider a filter to be a splitter - one side has DSL, the other does not/ So, if the fillter is in the NID the line side can be directly connected to the modem and the tel side feeds the phone distribution wires. Move it to the Modem jack & it accomplisheds the same thing. Move it to each phone & you need a filter for each phone.
08-02-2013 1:19 PM
I have a problem that I cannot seem to remedy. When the blue and white wires are connected at jack and wire bundle (where it comes into the house) I get a short. I thought I would be able to connect with a different pair of wires as long as both colored pair are connected at jack and bundle, but when I do I donget receive anything dial tone or indications of a short. This jack is on a second floor exterior wall so not sure what to do next. Any help would be appreciated.
08-02-2013 1:45 PM
08-02-2013 1:47 PM
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