07-24-2013 6:53 PM
I have an Emerson TV (HD) and the UVerse Guide is too large for the screen. I've tried resolving this issue with several AT&T Reps and still no solid answer. I was told I needed a new remote control. They are mailing that out to me soon. In the meantime, my HDMI cable is setup properly and so are my settings. Does anyone have a solution to this issue?
07-24-2013 6:59 PM
I would guess that the problem is that your Emerson TV has a zoom feature and that it is engaged. Get your Emerson remote out and see if there's a zoom button or something like that. Unless it ONLY affects the guide, and not the TV shows.
The U-verse Reciever has a ZOOM feature, but it doesn't affect the guide. Sometimes the guide just jumps into a zoom position (like you describe), but this goes away if you close the guide and reopen it. (And even that might not happen on the nwe firmware; haven't seen it yet, but we've only had it two days).
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