Gigapower upgrade now has very slow upload and download speeds
I was upgraded to gigapower today and had download speeds over 300 mbps when the technician left. Now the speeds are less than 14 mbps. What gives? I am using AT&T's speed test page to test the speeds.
I'm sorry to hear that your U-verse GigaPower service has slowed down but, I'll be glad to help you with this. Are you noticing these speeds on a wired or wireless connection? If wireless, I would highly recommend taking a quick look at this thread (courtesy of SomeJoe7777) to help minimize wireless interference and learn how to get the most out of your Wi-Fi.
Also, are you seeing these slow speeds on one device or multiple devices like your laptop/desktop computer, AppleTV/Roku, smartphone/tablet, etc?
- MorganCS - ATTU-verseCare
If you encounter any issues with your service or equipment, I recommend checking out our Troubleshoot & Resolve solutions to help diagnose the issue.
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.