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Posted Feb 22, 2014
11:29:07 AM
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Gigapower - Upload Speed Problem

Hi, I got Gigapower installed yesterday in Cedar Park.  The Verizon speed test tells me I get about 320Mbit down with only about 60-90Mbit up.  This is wired into the modem directly into a laptop ethernet port. 

 

I've tried 2 different laptops and a couple different cables.

 

I called my installer, and he said that it sounds like that's just how it is if I tried all that.  Has anyone else had this type of problem with Gigapower?  I'm not overly concerned about achieving a full 300 up, but I am concerned that this lack of upload speed may be a bad indicator of things to come when they increase the speed.

 

If there's any settings I should try on the NVG589, I'd be glad to try.

Hi, I got Gigapower installed yesterday in Cedar Park.  The Verizon speed test tells me I get about 320Mbit down with only about 60-90Mbit up.  This is wired into the modem directly into a laptop ethernet port. 

 

I've tried 2 different laptops and a couple different cables.

 

I called my installer, and he said that it sounds like that's just how it is if I tried all that.  Has anyone else had this type of problem with Gigapower?  I'm not overly concerned about achieving a full 300 up, but I am concerned that this lack of upload speed may be a bad indicator of things to come when they increase the speed.

 

If there's any settings I should try on the NVG589, I'd be glad to try.

Gigapower - Upload Speed Problem

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Feb 22, 2014 11:30:13 AM
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Just to add, I tried both Cat 5e and Cat 6 cables.

Just to add, I tried both Cat 5e and Cat 6 cables.

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Feb 22, 2014 12:46:47 PM
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I just tried plugging directly into the outside jack that I learned about after calling the installer.  Sure enough, the upload speed is low out there too.  

 

I phoned AT&T to see if they can send someone out.  I guess this one isn't a config issue or a house wiring issue at least.

I just tried plugging directly into the outside jack that I learned about after calling the installer.  Sure enough, the upload speed is low out there too.  

 

I phoned AT&T to see if they can send someone out.  I guess this one isn't a config issue or a house wiring issue at least.

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Feb 22, 2014 3:19:38 PM
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They had someone out within 2 hours.  He swapped the modem, and all is well.  320 down, 318 up.  Smiley Happy

 

They had someone out within 2 hours.  He swapped the modem, and all is well.  320 down, 318 up.  Smiley Happy

 

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Apr 3, 2014 7:49:29 PM
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Man I hope this comes to Michigan soon

Man I hope this comes to Michigan soon

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Apr 3, 2014 8:24:02 PM
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" Man I hope this comes to Michigan soon"

http://www.telecompetitor.com/att-gigapower-high-speed-broadband-expanded-austin/
http://www.telecompetitor.com/att-ftth-will-expand-to-additional-markets/

Appears initial roll out is for those already on FTTP connections, in favorable markets....currently restricted to Texas locations Austin and Dallas but would expect more in future....when, where is question.

" Stephenson said AT&T also will deploy FTTH in markets where it can get the same terms and conditions it received in Austin, Tex" .... " AT&T initially deployed FTTH in Austin as a competitive to response to Google Fiber, which had negotiated terms and conditions with the city aimed at minimizing the cost of a high-speed FTTH network deployment. AT&T requested the same terms and conditions from the city that Google had negotiated."

Currently Fiber and GPON ONTs installed by CIM with SD&A Uverse techs handling inside work.
" Man I hope this comes to Michigan soon"

http://www.telecompetitor.com/att-gigapower-high-speed-broadband-expanded-austin/
http://www.telecompetitor.com/att-ftth-will-expand-to-additional-markets/

Appears initial roll out is for those already on FTTP connections, in favorable markets....currently restricted to Texas locations Austin and Dallas but would expect more in future....when, where is question.

" Stephenson said AT&T also will deploy FTTH in markets where it can get the same terms and conditions it received in Austin, Tex" .... " AT&T initially deployed FTTH in Austin as a competitive to response to Google Fiber, which had negotiated terms and conditions with the city aimed at minimizing the cost of a high-speed FTTH network deployment. AT&T requested the same terms and conditions from the city that Google had negotiated."

Currently Fiber and GPON ONTs installed by CIM with SD&A Uverse techs handling inside work.
*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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