07-23-2013 3:31 PM
I'm getting the following up to 20 times a day:
src=xx.xxx.xxx.xxx dst=172.25.101.126 ipprot=17 sport=58367 dport=53 Drop traffic to 172.16.0.0/12
This log entry coincides with interrupted service for 5-10 seconds. Tech support is trying to claim that I'm being "hacked" somehow, which is ridiculous. I see that some people have experienced similar issues (with the same errors in the log) but no resolutions.
This is in Houston, TX and the connection is FTTP to a 2wire 3801. No issues until about two weeks ago; it's been every day since.
Has anyone seen this before? If I can't get it resolved I need to cancel my service as soon as possible, so I rely on this connection for work every day.
07-23-2013 4:38 PM
07-24-2013 1:37 PM
The source is my external IP address which I didn't want to post. After going around in circles for a bit we ended up replacing the modem and so far I've gone an entire work day without being disconnected.
07-24-2013 2:32 PM
09-05-2013 7:34 AM - edited 09-05-2013 7:35 AM
It's been well over a month since the technician put in a new modem and this issue has just started happening again It seems to be worsening each day, in fact.
The source IP is indeed my external IP, and I have my Netgear WNDR3700 router set as DMZ in the 2wire's settings. The WNDR3700 device shows allowed applications = all, for instance, in the firewall status page.
If this is causing connection drops, why is it just starting after a month of working fine? What would you recommend I change to fix it?
Edit: I should note that I changed no settings on my router between the old modem and the new one.
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