08-11-2013 9:04 AM
I am having freezing and loss of service issues. Two technicians have been out, the first changed the modem and the second the feed wire from the Service box outside of the house, the issue has still not been resolved. I am trying to watch the PGA Championship and am missing shot after shot because of the issues. I am about att my wits end, please help!
08-11-2013 9:46 AM
08-11-2013 7:37 PM
My "wired" TV is out, but my "wireless" TV works. My internet download speed is 6MB when I'm paying for 18MB. I don't understand.
08-11-2013 7:52 PM
08-18-2013 1:17 PM
Click on the hyper link in my sig and you will be taken to AT&T Customer Care's profile. Send them a PM with your info and the issue. They are an escalation team that is higher than regular Customer Service, who can help you get this resolved. They will reply to you via PM as well so watch the blue envelope at the top of the forum page for message notification, as they will reply to you via PM as well.