07-31-2013 12:56 PM
I have uverse for about a year now. It has been working (Phone, Fax, Internet, TV)
My outgoing fax stopped working 2 weeks ago, the error message stated "poor line condition".
I followed the instruction of FAX mfg ( Brother Intelli fax 2910) to
1. set the "compatibility mode to basic", it did not help
2. enable "overseas mode", it did not help.
I called ATT support, she tried to increase my internet speed and did not help. tried to connect fax line directly to the residential gateway, did not help either.
I wonder if this is ever going to work (again).
I read some other post that 2wire3801HGV (that is my gateway ATT provided) does not support Fax Over IP, if that is the case, how come my fax line used to work before?
Thanks for the help.
07-31-2013 1:16 PM
07-31-2013 1:19 PM
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