Email - trouble attaching file to outgoing email

Contributor

Email - trouble attaching file to outgoing email

Is anyone else having trouble attaching a file to an outgoing email?  I am SO FRUSTRATED, I click on the paperclip, find the file I want to attach and NOTHING HAPPENS - the email FREEZES - Please help me....I'm about to throw my laptop against the wall!!!

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Message 1 of 6
ACE - Professor

Re: Email - trouble attaching file to outgoing email

What's your operating system (Windows XP, 7, 8, Mac OS 10.4, etc.) and what is your mail client(Outlook 2010, 2013 Windows Mail, Yahoo! mail through a browser, etc.)?

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Resident Xbox ACE. Ask me almost anything about Xbox on U-Verse.

Xbox Gamertag: americangame
PSN: americangame
Steam:americangame
When friending me mention that you found me on the AT&T forums.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 6
Contributor

Re: Email - trouble attaching file to outgoing email

windows 7?? - Yahoo mail
Message 3 of 6
ACE - Professor

Re: Email - trouble attaching file to outgoing email

So I'm assuming you're doing this through a broser liekInternet Explorer.

 

Try installing a newer browser like Google Chrome, Mozilla FIrefox or the latest version of Internet Explorer (It's on 10 now) and seeing if that fixes your problem. 

 

Here are links to the browsers I mentioned:

 

Google Chrome: https://www.google.com/intl/en/chrome/browser/

 

Mozilla Firefox: http://www.mozilla.org/en-US/firefox/new/

 

Internet Explorer 10: http://windows.microsoft.com/en-US/internet-explorer/download-ie (I can't verify if this is the correct link since I'm running IE10 on Windows 8)

 

If none of these work let us know.

-------

Resident Xbox ACE. Ask me almost anything about Xbox on U-Verse.

Xbox Gamertag: americangame
PSN: americangame
Steam:americangame
When friending me mention that you found me on the AT&T forums.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 4 of 6
Contributor

Re: Email - trouble attaching file to outgoing email

I'm using IE10

Message 5 of 6
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ACE - Expert

Re: Email - trouble attaching file to outgoing email

How large is the file you're attempting to attach?

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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