09-25-2013 3:17 PM
Switched from DSL to Uverse (9-23-13) and have not been able to send or receive email. When I bring windows mail up, I get a small "windows security" window asking me to log on. When I do, the same log on window reappears. I've tried changing passwords, but that hasn't helped. I thought I could to my email through att.yahoo, but when I log into that site, a window appears saying login invalid. I'm at wits end. Tried calling ATT and got a voice machine who changed my password and that didn't work. Kept getting invaid messages.
09-25-2013 4:14 PM
I had the same problem today! Call ATT and they couldn't get it to work either. But now I tried loging in and it work. I think email was experiecing and outage today
10-02-2013 1:47 PM
My name is Morgan, I'm one of the U-verse Community Specialists. I'm sorry to hear that your email is giving you some issues logging in but, I'll be glad to help you get this resolved. I'm going to send you a private message that will land in your inbox and we will move foward from there. Thank you!
10-03-2013 5:43 AM
I get a 0x80040102 error (The requested operation cannot be performed on this account) when receiving att.net e-mail using Outlook 2013. I followed the instructions on the earlier post. How can I eliminate such error?
10-04-2013 3:40 AM
If you are using MS Outlook, 2003, 2007, 2010 or 2013 follow the steps in this article. Step 16 is an important one to check
10-04-2013 2:09 PM
Again I thank you Morgan for a great job...My windows mail is working fine now.
Take care and stay safe,
10-17-2013 6:32 PM
I am new to the community, but I am also having problems with my email. I can access my account and email via the web, but all of a sudden, my Thunderbird account is rejecting the password. That is the exact same one that I use to access it on the web. I have not changed any settings. This is frustrating. Is there a solution? Please advise.
10-18-2013 7:38 AM
I'm sorry you're experiencing this issue. I'm not too familiar with the Thunderbird email client but, I'll be glad to research why this is happening.
What version of Thunderbird are you using? Is it Thunderbird 5, 13, 17? Have you changed the email password recently? Also, do any other email clients give out the same error message (Ex: iPhone/Android Mail app, Outlook, Mac Mail, etc.)?
10-21-2013 11:29 AM
I am also getting the same error message on one of my Att.prodigy accounts. I cannot send but i can receive messages. Account is set up like The other that is working fine. Accounts are set up the same. Please suggest solution.
10-21-2013 1:26 PM
Hopefully this will help:
Windows Live Mail Setup For U-verse
You can open Windows Live Mail by typing it in the Start menu or from All Programs > Windows Live > Windows Live Mail.
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10-22-2013 3:32 PM
Also, if the setting that BeeBeeSA provided do not work, you can use
inbound.att.net instead of pop.att.yahoo.com
outbound.att.net instead of smtp.att.yahoo.com
12-02-2013 12:36 PM - last edited on 12-02-2013 4:58 PM by cathy2981
Setting up ATT email on Outlook and other email clients can be painful. They seem to change settings on the back end and w/out notice and what works on one PC or email client won't work on another.
Here is what works for one of my clients running Windows & with MS Office versikons 2013 and 2007 running Uverse and ATT's business class email:
Incoming mail server: webmail2.attbizclassemail.com
Outgoing mail server: 18.104.22.168
POP SSL Port: 993
SMTP SSL Port 465
The POP (incoming mail) setting used to be webmail.attbizclassemail.com
SMTP (outgoing) used to be smtp.bizclassemail.com
It took at least an hour or two on the phone and no small amount of frustration to find the right person at ATT support to pass that along to me. Good luck!
[edited for privacy – please do not post personal information]
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