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Posted Jan 30, 2014
6:23:10 PM
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Email Accounts on Change from DSL (Bellsouth.net) to UVerse (att.net)
I have been a long time DSL user who just switched to U-Verse. As such, I and my family have had @bellsouth.net userids under my DSL account.

As part of my U-Verse installation, the technician had me create a NEW userid (@att.net) rather than use my existing AT&T account.

So... I now have both an @att.net and @bellsouth.net account and emails addresses.

So, can someone please advise what happens now? Will my @bellsouth.net email addresses "go away" now that all services under that account (DSL and POTS phone) are terminated?

Can all of the information in the family email accounts (@bellsouth.net) be migrated to @att.net, although I'd prefer to keep the bellsouth.net addresses.

Thanks for any assistance.

I have been a long time DSL user who just switched to U-Verse. As such, I and my family have had @bellsouth.net userids under my DSL account.

As part of my U-Verse installation, the technician had me create a NEW userid (@att.net) rather than use my existing AT&T account.

So... I now have both an @att.net and @bellsouth.net account and emails addresses.

So, can someone please advise what happens now? Will my @bellsouth.net email addresses "go away" now that all services under that account (DSL and POTS phone) are terminated?

Can all of the information in the family email accounts (@bellsouth.net) be migrated to @att.net, although I'd prefer to keep the bellsouth.net addresses.

Thanks for any assistance.

Email Accounts on Change from DSL (Bellsouth.net) to UVerse (att.net)

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Jan 31, 2014 1:29:08 PM
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Hi @ncwitz 

 

My name is Morgan, I'm one of the Community Specialists. I'm sorry to hear that your @bellsouth.net Member ID was not properly migrated over to your U-verse account but, I'll be glad to help you get this turned around. Since this is an "Account-sensitive" concern, I'm going to send you a Private Message that will land in your inbox and we will move forward from there. Thank you! Smiley Happy


- MorganCS
- ATTU-verseCare

If you encounter any issues with your service or equipment, I recommend checking out our Troubleshoot & Resolve solutions to help diagnose the issue.

Hi @ncwitz 

 

My name is Morgan, I'm one of the Community Specialists. I'm sorry to hear that your @bellsouth.net Member ID was not properly migrated over to your U-verse account but, I'll be glad to help you get this turned around. Since this is an "Account-sensitive" concern, I'm going to send you a Private Message that will land in your inbox and we will move forward from there. Thank you! Smiley Happy


- MorganCS
- ATTU-verseCare

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Email Accounts on Change from DSL (Bellsouth.net) to UVerse (att.net)

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Jan 31, 2014 7:52:46 PM
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Mine was @att.net I am comfortable with it when it works which does not seem to be that often , switched to u verse I was told I would have no more problem there was a big difference only change is money I give to att. There has been a problem every day with phone T.V. or computer.
Mine was @att.net I am comfortable with it when it works which does not seem to be that often , switched to u verse I was told I would have no more problem there was a big difference only change is money I give to att. There has been a problem every day with phone T.V. or computer.

Re: Email Accounts on Change from DSL (Bellsouth.net) to UVerse (att.net)

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