06-28-2013 9:18 AM
Hello Rampsup1. Thanks for your post.
I am not sure of your specific circumstance, but yes, there are instances where your bill could be prorated. For example reading If I order U-verse services, what happens to my traditional landline charges? you will see a comment regading pro-rated credits for services not used.
Did you recently do combined billing? If so, there may be some pro-rated billing.
If you need further clarity on your specific situation, don't hesitate to reach out to our team of experts! Send them a private message by clicking ATTCustomerCare with your name, account number, contact number and a good time for you to be reached. Be sure to include the exact specifics to your issue regarding prorated billing.
I hope this information is found helpful!
For account specific help, please send a private message to ATTCustomerCare
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07-01-2013 1:42 PM
Careful what you wish for. Your better off losing AT&T and going with a better company. Your bill will combine and go up without notice.
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