09-02-2013 2:36 PM
Hey guys, I am currently trying to connect my TP-Link N600 router to the 2Wire 3801HGV that was just given to me after I ordered Uverse television. Now I had the TP-Link set up with my previous 2Wire gateway but it seems like some setting are different in the 3801HBV, like the DHCP settings. I am also not sure how my settings would differ now that I have a set top box (model VIP 2250). Any help and information would be greatly appreciated! Thanks.
09-02-2013 4:15 PM
Depending on how you want the TP-Link to function, you can set it up two different ways.
If you want the TP-Link to do full routing for your network, where all computers will go through the TP-Link, then follow the following instructions:
If you want the TP-Link to do wireless only (so that you have 802.11n speeds, or you want more range), then follow these instructions:
Note that in both cases, the IPTV set-top boxes (STBs) must ALWAYS remain connected directly to the 2Wire router, they cannot be connected to your router.
09-02-2013 5:10 PM
I followed these steps:
1. Turn off DHCP on your router.
2. Change the link between the 2Wire router and your router to use the LAN ports on both ends. (In other words, plug the cable from one of the LAN ports of the 2Wire to one of the LAN ports of your router. Leave your router's WAN port empty).
3. Change the LAN IP address of your router to a static IP on the same subnet as the 2Wire router. For example, if the 2Wire router is using 192.168.1.x, and the DHCP range is 192.168.1.64 - 192.168.1.253, set your router to 192.168.1.10.
4. If necessary, configure the wireless parameters on your router, such as SSID, encryption, pre-shared key, and MAC filtering.
Everything was fine until step 3. I plugged the ethernet cable from my 2Wire to my router but now I am unable to access my router's web interface to change the IP address. I am able to gain internet access through an ethernet cable coming from my router but everytime I try to go to the web interface it takes me to the settings for my 2Wire. Did I miss a step?
09-02-2013 6:52 PM
09-02-2013 6:56 PM
09-15-2013 3:08 PM - edited 09-15-2013 4:13 PM
Thank you for your assistance SomeJoe7777. For the last couple weeks mostly everything has been working after I followed your instructions. There is one thing that keeps on happeing though. The Wifi from my TP-Link router occasionally runs accross an error of some sort which only gives my wireless devices limited connectivity and is only solved by disconnecting and reconnecting. I took a look at the system log and these 3 lines keep on showing
DHCPC Send DISCOVER with request ip 0 and unicast flag 0
DHCPC Send DISCOVER with request ip 0 and unicast flag 1
DHCPC DHCP Service unavailable, recv no OFFER
I have disabled DHCP on my TP-Link router but still have it on my 2Wire gateway. Would you happen if these logs mean anything? Thanks
09-15-2013 8:02 PM
09-15-2013 8:11 PM
09-16-2013 10:52 AM
09-18-2013 5:50 PM
Tried your recommendation for the past couple of days but I am still running in to the limited connectivity problems. I don't know if this makes a difference but my wife's Macbook has not experienced one problem with Wifi so my Windows 8 HP laptop is the only one as far as I can tell. I got some logs from my 2Wire gateway, don't know if they are any help
|INF||2013-09-18T18:40:45-05:00||fw,fwmon||src=126.96.36.199 dst=188.8.131.52 ipprot=6 sport=60218 dport=3389 Unknown inbound session stopped|
|INF||2013-09-18T18:40:51-05:00||Previous log entry repeated 1 times|
|INF||2013-09-18T18:53:28-05:00||fw,fwmon||src=184.108.40.206 dst=220.127.116.11 ipprot=6 sport=6000 dport=1433 Unknown inbound session stopped|
|INF||2013-09-18T18:59:04-05:00||fw,fwmon||src=18.104.22.168 dst=22.214.171.124 ipprot=6 sport=12200 dport=8080 Unknown inbound session stopped|
|INF||2013-09-18T19:07:35-05:00||fw,fwmon||src=126.96.36.199 dst=188.8.131.52 ipprot=6 sport=41207 dport=23 Unknown inbound session stopped|
|INF||2013-09-18T19:11:47-05:00||fw,fwmon||src=184.108.40.206 dst=220.127.116.11 ipprot=6 sport=4726 dport=23 Unknown inbound session stopped|
|INF||2013-09-18T19:13:03-05:00||fw,fwmon||src=18.104.22.168 dst=22.214.171.124 ipprot=6 sport=62788 dport=5900 Unknown inbound session stopped|
|INF||2013-09-18T19:14:08-05:00||fw,fwmon||src=126.96.36.199 dst=188.8.131.52 ipprot=6 sport=4445 dport=135 Unknown inbound session stopped|
|INF||2013-09-18T19:14:22-05:00||fw,fwmon||src=184.108.40.206 dst=220.127.116.11 ipprot=6 sport=17767 dport=80 Unknown inbound session stopped|
|INF||2013-09-18T19:14:51-05:00||fw,fwmon||src=18.104.22.168 dst=22.214.171.124 ipprot=6 sport=35678 dport=23 Unknown inbound session stopped|
|INF||2013-09-18T19:36:42-05:00||fw,fwmon||src=126.96.36.199 dst=188.8.131.52 ipprot=6 sport=42942 dport=3479 Local Session, Packet Passed|
|INF||2013-09-18T18:46:57-05:00||igmp||bridge0: querier ver 2 receive general query from 192.168.1.10|
|INF||2013-09-18T18:49:02-05:00||igmp||bridge0: querier ver 2 receive general query from 192.168.1.10|
|INF||2013-09-18T18:51:07-05:00||igmp||bridge0: other querier version: 192.168.1.10, ver: 2|
09-21-2013 3:01 PM
Has to be something with the wireless in the HP laptop then. Some computers have oddities with their wireless that causes issues. If the Macbook is working without issue, I'd say the 2Wire is probably working properly.
The firewall logs don't tell us much other than your firewall is stopping a lot of inbound hacking attempts, which is normal for most internet providers.
09-21-2013 3:28 PM
I really appreciate your help! I guess I will try some older Intel drivers then. Thanks!
Welcome to the AT&T TV Hub!We have some helpful articles located under TV Hot Topics.On the left you will see DIRECTV and U-verse TV links. Click on those links for more information regarding Apps, Billing, and TV troubleshooting tips.
Congratulations! You earned the Liz badge!