08-21-2013 10:28 AM
Just got a new wireless printer (previously had one connected to laptop by USB). New Printer = Canon PIXMA-MX452. Installation process offers multiple ways to connect -- push WPS button, manual setup, etc. If I use the "push WPS button" method, do I push the button on the RG or the WPA? My impression, the WPA is only for the TV set-top boxes. BTW, the printer finds 2WIRExxx, but I can't figure out how to complete the connection.
08-21-2013 10:45 AM
08-21-2013 11:33 AM
Thanks for the PDF from Canon. It is helpful. The problem may not be U-verse or the printer. Running the install on the laptop, I opted to set up the wireless connection temporarily using the USB cable. This is one of the options in the manual. At the appropriate moment I connect the laptop to the printer. The installation software on the laptop is unable to detect the printer. I'm wondering if there's a problem with the laptop. Toshiba Satellite C655D running Windows 7 Home Premium (64 bit). One of my reasons for buying the new printer was a suspicion the old driver for the old printer wasn't playing nice with Win 7 (last updated for Vista).
08-22-2013 8:48 AM
@klncjchar , it sounds like you're still having trouble? If so, send a private message (blue envelope, top right) to ATTU-verseCare with your account number, contact number, full name and the best time you can be reached. One of our specialists will gladly assist.
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