I unplugged my printer to move it. When I plugged it back in and attempted to use the printer, the computer made a copy of the printer. Now I can't print because the copy shows as being offline and there is no way to choose the real printer. When I go to device manager the copy does not show up. How can I remove it so I can print?
Try this, go to your start menu and Run (XP) or in the search box (Win7) type in services.msc
Locate the print spooler, stop the service, check your printers and faxes (xp) or devices and printers (Win7) and you should have no printers showing. Start your print spooler and then see if your real printer is back again without the ghost.
” Auto racing, bull fighting, and mountain climbing are the only real sports … all others are games.”- Ernest Hemingway
You must type a description before you click preview or reply.
Share this topic
Welcome to the AT&T TV Hub!We have some helpful articles located under TV Hot Topics.On the left you will see DIRECTV and U-verse TV links. Click on those links for more information regarding Apps, Billing, and TV troubleshooting tips.