06-30-2013 1:22 PM
06-30-2013 6:36 PM
Contact ATT Customer Care here:
Send them a private message, on this link, and they should be able to give the help needed to solve your internet/billing problems. They are available M-F 8am-11pm EST. This is not the regular CS/TS people, but the social media people that know the people to contact to get things done. I personally know as they've helped me on a DVR swap.
Include your account#, email address and a good phone # (land or cell) and time to contact you on.
Check the blue PM envelope, upper right, in case they replied this way. Good luck
Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? 1-800-288-2020, After he gets acct info, press # a bunch of times, get a menu from Mr. Voice recognition
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more
07-01-2013 2:40 PM
I just wanted to check in and let you know that we received your private message. Thank you for sending it our direction, and we would be happy to help. One of our managers will be reaching out to you soon.
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