Comcast is at it again swindling customers

Comcast is at it again swindling customers

Can they think of any more ways to bilk their customer?  Full article here.

” Auto racing, bull fighting, and mountain climbing are the only real sports … all others are games.”- Ernest Hemingway
Message 1 of 21 (1,455 Views)
ACE - Professor

Re: Comcast is at it again swindling customers

From what I have heard, many of the Comcast "Choices" also include the 3-5 minute tutorials about how to operate your remote, how to operate your modem, etc. These "Choices" also include the similar 3-5 minute previews of upcoming shows which include a 30-45 second (or possibly longer) ad for that same channel. For example, if you go to "Channel XYZ On Demand", you might get a "Look ahead at Season 4 of this show" which would include an advertisement for whatever product or service. Yuck.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 16 of 21 (1,267 Views)
ACE - Master

Re: Comcast is at it again swindling customers


baseballisback wrote:
From what I have heard, many of the Comcast "Choices" also include the 3-5 minute tutorials about how to operate your remote, how to operate your modem, etc. These "Choices" also include the similar 3-5 minute previews of upcoming shows which include a 30-45 second (or possibly longer) ad for that same channel. For example, if you go to "Channel XYZ On Demand", you might get a "Look ahead at Season 4 of this show" which would include an advertisement for whatever product or service. Yuck.

I haven't heard about Comcast VoD, I had it.  Lots more VoD choices.  True there are some demos and previews but U-Verse has many too.  When I had it, they had hundreds of free Karaoke songs.  U-Verse charges for that.  Luckily VoD isn't that big for me and that is one of only a few areas where Comcast might have an advantage.  Love my U-Verse!

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 17 of 21 (1,253 Views)
Highlighted
ACE - Professor

Re: Comcast is at it again swindling customers

[ Edited ]

dhascall wrote:

baseballisback wrote:
From what I have heard, many of the Comcast "Choices" also include the 3-5 minute tutorials about how to operate your remote, how to operate your modem, etc. These "Choices" also include the similar 3-5 minute previews of upcoming shows which include a 30-45 second (or possibly longer) ad for that same channel. For example, if you go to "Channel XYZ On Demand", you might get a "Look ahead at Season 4 of this show" which would include an advertisement for whatever product or service. Yuck.

I haven't heard about Comcast VoD, I had it.  Lots more VoD choices.  True there are some demos and previews but U-Verse has many too.  When I had it, they had hundreds of free Karaoke songs.  U-Verse charges for that.  Luckily VoD isn't that big for me and that is one of only a few areas where Comcast might have an advantage.  Love my U-Verse!


 

 

Compared to TW, U-Verse does have stinky VOD. luckily, with the quad-tuner DVR, I don't find myself even going to VOD all that much.

 

Different strokes for different folks. U-Verse might not be a viable option for a sports fan (Center Ice, etc.), but if you're a movie fan, who else has that many HD premium channels? 

 

I will say this, though. Comcast had MTVX in the time between 1997ish and 2006.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 18 of 21 (1,219 Views)
ACE - Master

Re: Comcast is at it again swindling customers


baseballisback wrote:

dhascall wrote:

baseballisback wrote:
From what I have heard, many of the Comcast "Choices" also include the 3-5 minute tutorials about how to operate your remote, how to operate your modem, etc. These "Choices" also include the similar 3-5 minute previews of upcoming shows which include a 30-45 second (or possibly longer) ad for that same channel. For example, if you go to "Channel XYZ On Demand", you might get a "Look ahead at Season 4 of this show" which would include an advertisement for whatever product or service. Yuck.

I haven't heard about Comcast VoD, I had it.  Lots more VoD choices.  True there are some demos and previews but U-Verse has many too.  When I had it, they had hundreds of free Karaoke songs.  U-Verse charges for that.  Luckily VoD isn't that big for me and that is one of only a few areas where Comcast might have an advantage.  Love my U-Verse!


 

 

Compared to TW, U-Verse does have stinky VOD. luckily, with the quad-tuner DVR, I don't find myself even going to VOD all that much.

 

Different strokes for different folks. U-Verse might not be a viable option for a sports fan (Center Ice, etc.), but if you're a movie fan, who else has that many HD premium channels? 

 

I will say this, though. Comcast had MTVX in the time between 1997ish and 2006.


Me either!  And to be honest, I never used Comcast's VoD that much either.  Who has time?  Smiley Very Happy I shake my head and wonder at all the comments about VoD - and then I hear folks say that they went to Redbox or got something cool via streaming Netflix (or in the mail) and my comment is "You have time to watch all that?"  I have erased dozens of shows from my DVR, simply because I do not have time to watch / enjoy all of it.  I do telework one day a week and I catch up on some then, as long as it is a show that I do not have to pay too much attention too, lol.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 19 of 21 (1,194 Views)
Scholar

Re: Comcast is at it again swindling customers

[ Edited ]

I would not put any company on a pedestal.

 

Many of them are comparable.

 

I can say that with Comcast, it doesn't lose contractual agreements with programmers. That is good.

 

One sore point about Comcast is that, for being ranked No. 1 in cable subscribers, it sure isn't organized as well it should be. The company could offer just about any channel that exists; yet it does not. An example is with Boomerang. It's Cartoon Network's spinoff. It's been around since, I think, 2000. That's nearly 15 years. People in the Chicago, Illinois market, which ranks No. 3 (after No. 1 New York City, New York and No. 2 Los Angeles, California) have seen lots of their premium movies' high-definition channels cut. This was apparently due to bandwidth. So, what is that company doing to solve that issue?

 

The pricing increases more than once per year also speaks to poor organization. Maybe Comcast is saying yes to every programmer in their contractual agreements. Yes to anything; and pass that on to Comcast subscribers.

 

 

I can also say that channel mapping for Comcast is disorganized. There is supposed to be a channel mapping that would be nationwide. A "Master Channel List"; like AT&T U-verse is organized with its channel mapping of national cable television programming. (I am referring to all that are not local stations and networks.)

 

I don't see cody's argument, if he's trying to make one, about Comcast having a superior channels lineup. Comcast does not carry TV Land HD. Comcast does not have HD-only programming of Sony Movie Channel and HD Net Movies, to name two, and it doesn't have AXS-TV. Also, Comcast does not have FX Movie Channel HD. And Comcast does not have Fox Sports 2. Now it is fair to note that AT&T U-verse having lost Hallmark Channel and Hallmark Movie Channel, as well as NHL Network, in both SD and HD, gives some props to Comcast. But…

 

When you get right down to it, this is a personal choice. I don't see one being incredibly superior to the other. But with Comcast, I certainly don't see that company being incredibly superior to any provider of cable television programming.

 

 

Message 20 of 21 (1,168 Views)

Re: Comcast is at it again swindling customers


LoveHD wrote:

I would not put any company on a pedestal.

 

Many of them are comparable.

 

I can say that with Comcast, it doesn't lose contractual agreements with programmers. That is good.

 

One sore point about Comcast is that, for being ranked No. 1 in cable subscribers, it sure isn't organized as well it should be. The company could offer just about any channel that exists; yet it does not. An example is with Boomerang. It's Cartoon Network's spinoff. It's been around since, I think, 2000. That's nearly 15 years. People in the Chicago, Illinois market, which ranks No. 3 (after No. 1 New York City, New York and No. 2 Los Angeles, California) have seen lots of their premium movies' high-definition channels cut. This was apparently due to bandwidth. So, what is that company doing to solve that issue?

 

The pricing increases more than once per year also speaks to poor organization. Maybe Comcast is saying yes to every programmer in their contractual agreements. Yes to anything; and pass that on to Comcast subscribers.

 

 

I can also say that channel mapping for Comcast is disorganized. There is supposed to be a channel mapping that would be nationwide. A "Master Channel List"; like AT&T U-verse is organized with its channel mapping of national cable television programming. (I am referring to all that are not local stations and networks.)

 

I don't see cody's argument, if he's trying to make one, about Comcast having a superior channels lineup. Comcast does not carry TV Land HD. Comcast does not have HD-only programming of Sony Movie Channel and HD Net Movies, to name two, and it doesn't have AXS-TV. Also, Comcast does not have FX Movie Channel HD. And Comcast does not have Fox Sports 2. Now it is fair to note that AT&T U-verse having lost Hallmark Channel and Hallmark Movie Channel, as well as NHL Network, in both SD and HD, gives some props to Comcast. But…

 

When you get right down to it, this is a personal choice. I don't see one being incredibly superior to the other. But with Comcast, I certainly don't see that company being incredibly superior to any provider of cable television programming.

 

 


I think that UVerse offers plenty of sports.  Just not "out of area" MLB and NHL.  RSN, ESPN, FoxSports 1 & 2, NBCSN, BeIN, etc. 

” Auto racing, bull fighting, and mountain climbing are the only real sports … all others are games.”- Ernest Hemingway
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