07-16-2014 10:23 AM
My parents have been trying to "Port" their phone number from Comcast to AT&T since July 1. Their number has been released from Comcast, it’s ready to be moved. AT&T, for some reason, cannot perform the action. We have been calling every day, and get the response that it will happen – it never does!
What’s up AT&T !?
07-16-2014 10:31 AM
I would recommend that you send a Private Message to the ATTU-verseCare Community Specialist team. One of the specialists will respond to your PM shortly. Please look for the flashing envelope at the top right of the page for your response from a team member.
"If you find this post helpful and it solved your issue please mark it as a solution. This will help other forum members locate it and will also let everyone know that it corrected your problem. If they have the same issue they will know how to solve theirs"
07-16-2014 2:56 PM
I apologize about the delay to port your parents number to U-verse. We received your private message and are researching your situation. Please check your private messages for further updates.
Need more help? Feel free to search the AT&T Community for great answers. You can also get immediate troubleshooting steps from the myAT&T app. Simply login, scroll and click Fix it Now! Support Tools. You can also reach out here in the Forums by sending us a Private Message or checking out our Chat Support.
© 2016 AT&T Intellectual Property.This link will open a new window All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Congratulations! You earned the Liz badge!