Send a PM to Customer Care and be sure to check the blue envelope in the top corner of your screen for a reply. Be sure to include your account number, telephone number and a good time to call. Although, it is quite peculiar your first post would be about a college football package during the offseason.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.