Cannot attach files to email

Contributor

Cannot attach files to email

Cannot attach files to AT&T web email since Yahoo changed. Using Explorer on a Dell Vostro with Windows 7.
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Message 1 of 4
ACE - Master

Re: Cannot attach files to email

You might look at this: http://help.yahoo.com/kb/index?locale=en_US&page=content&id=SLN3222

and this:http://help.yahoo.com/kb/index?page=content&id=SLN3408&locale=en_US&y=PROD_MAIL_ML

"If you find this post helpful and it solved your issue please mark it as a solution.  This will help other forum members locate it and will also let everyone know that it corrected your problem. If they have the same issue they will know how to solve theirs"

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 4
ACE - Professor

Re: Cannot attach files to email

After selecting compose you should see a paperclip icon on the left side of the row with icons. Selecting the icon should bring up a view of your hard drive to select a file.

 

Another thing to try is to drag a file into the new email.

 

Advise on the detailed results of what I suggested.

_____________________________________________________
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 3 of 4
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Employee

Re: Cannot attach files to email

Hello mm7709,

 

Just checking up on your post. I noticed that Beebeesa and Apexron shared some great solutions to this issue. Were you able to attach files using their advice?

If you encounter any issues with your service or equipment, I recommend checking out our Troubleshoot & Resolve solutions to help diagnose the issue.
Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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