12-21-2013 9:53 AM
This is a weird one, I can call friends cell phone, I can call other people. I try to call a buisness or something with a toll free number and I get silence on the phone.
What to do would call AT&T but thats a toll free number, have not actually tried their number but the other 3 I have tried have ended in the silence.
12-21-2013 10:35 AM
If you want to share.....post the number (if a business) and someone can try it and see what they get. Also maybe try dialing the number and then the "#" key.
12-21-2013 10:45 AM
- edited 12-21-2013 11:43 AM by Phil-101
***** (costco concierge) or ***** (act registration) or *****(American express)
[Edited to comply with Guidelines - please do not post phone numbers other than approved AT&T numbers]
12-21-2013 10:49 AM
12-21-2013 10:53 AM
Wife, thought she has paid Amex bill on phone before but looking at the call log it doesn't show, probably used my work cell, as she often just picks that up and calls.
have the 250 call plan, if that matters.
12-21-2013 10:57 AM
12-21-2013 11:01 AM
yes tried with 1 without 1, predial then connect, connect get dial tone then dial. all result in the same silence.
12-21-2013 12:13 PM
12-21-2013 4:18 PM
Did a live web chat, they reset my gateway twice, no change. They talked to level 2 who said there was nothing else they could do, so they are sending out a ser ice tech on Monday. Not sure what that will do since I can call some numbers.
Oh they had me hook a phone up directly to the gateway, didn't do anything different.
12-23-2013 12:56 PM
Service tech came out today, very friendly and nice.
Turns out, you could not hear anything over my phone. When I tried calling someone, it was someone in the room and did not notice you couldnt hear over the phone (of course now my daughter tells me oh yeah when I called a friend I could not hear them but they could hear me...doh).
So bad RG. Had one on the truck, swapped it out. bam back in business.
Thanks everyone for thier help.
12-24-2013 7:05 AM
Thank you for the update davhamm! I'm glad to see that everything is fine now. Please feel free to come back anytime you have a question or need help.
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