Can anyone tell me why my zipcolde in rewards center says it is wrong.

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Can anyone tell me why my zipcolde in rewards center says it is wrong.

Everytime I go into check rewards status it tells me that my zipcode does not go with my account. On my bill I use the account number and the zipcode where I live so why?

 

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Community Manager

Re: Can anyone tell me why my zipcolde in rewards center says it is wrong.

Hello, paulette4857!

 

Thanks for posting. I really can't think of anything that would cause this discrepancy. Have you tried clearing your browser's cache or using a different browser entirely?

 

If that doesn't help, and you're having trouble claiming your rewards, please call our rewards center at 800.288.9983 (7 a.m. to 7 p.m. (CST), Monday through Friday).

 

Let me know if you have any other questions or concerns!

 

-Mariana

 

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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